Enshored Compagnie réclamée
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied
Décrivez brièvement votre expérience globale dans votre entreprise.
Experience I only need to be here to survive
Qu’est-ce qui vous rend le plus heureux au travail?
if they will provide the salary alingment
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
my teammates only no other thing
Quelles sont les meilleures choses à propos de votre équipe?
They are helpful when it comes to ask assistance
Quelles sont les meilleures choses à propos de votre équipe?
Camaraderie on all aspects and we share our best practices
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My Team Manager encourage me to do better even if I make mistakes
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
No pack lunch anymore also they have promised the alignment but until now we have not receive any response from them.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The reason for that is new hires is much higher salaries than the old agent. On which we already contributed alot on this company and I need the salary alignment
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Needs Improvement when it comes to decision especially that you are making your effort to be on top of the bidding but they changes your schedule even if there is same tier that is at the bottom
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Culture on this company is good how ever sometimes it was too toxic due to changes that sometimes it will effect right away. Changes is constant but sometimes it will give us sometimes to adjust not that it will take effect right away.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Because I can see that some of us especially new hires which is higher salary than from us who is already tenured. They inform us last year about salary alignment but until now we dont have any updates. As you are seeing many tenured agents already resigned due to that. Hope they can see that.
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