Enshored Compagnie réclamée
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Scored most of the questions 7 or neutral as we see more areas to work on for people
Décrivez brièvement votre expérience globale dans votre entreprise.
Looking forward to see positive changes not only to our account but to the overall of the company. To Executive Leaders, how do we measure success of each account aside from client survey? Do we have plans of sharing financials month on month? HR, why are we allowing employee's kids in prod?
Décrivez brièvement votre expérience globale dans votre entreprise.
Exe Team needs to review benefits and BCP(sleeping quarters and shuttle service); Leave allocation and process; Sprout Log in versus Tool Log in ( lost hrs) for agents; Overall company engagement activities; Career Dev needs revamp on their curriculum and doing health checks after TM trainings
Qu’est-ce qui vous rend le plus heureux au travail?
Sharing my best practices to my team
Quelle est la meilleure partie de votre programme de rémunération?
HMO per illness coverage amount
Quelles sont les meilleures choses à propos de votre équipe?
ready to help when ask
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Can't think of specific area
Que faut-il changer pour améliorer la culture de l’entreprise?
Start hiring for Attitude, Leadership and Motivation as skills can be taught.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
can be collaborative and open minded as long as we have open comms
Qu’est-ce qui vous rend le plus heureux au travail?
sharing best practices and getting to know more the people I work with
Quelle est la meilleure partie de votre programme de rémunération?
Leave conversion process should be revisited and agent salary bracketing specific to our account
Quelles sont les meilleures choses à propos de votre équipe?
Resistant to change and team members with high ego and failed to practice integrity
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
additional incentives to drive performance apart from company monthly top performers benefits, we should also learn to celebrate small wins to inspire others
Quelles sont les meilleures choses à propos de votre équipe?
The team needs leadership training and a department who will actively do the follow through such as Learning and Dev Team if there is one here.
Quelle est la meilleure partie de votre programme de rémunération?
Leaves can be earned upon day1 but can only be utilize upon regularization. Limited count of VLs to be paid if unused wherein policy is also tricky which does not inspire the employee
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Executive Leaders should focus on improving their way of communicating with employees about targets ( Financials) and expected actions coming for the next quarter. Employees are also interested to know if their account is profitable ( margin) which makes the employee understand their value.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Managers know what is needed for their account to be at its best in terms of performance. CSM needs to work on client relationship in terms of coordinating tasks being given to Ops such as additional LOB wherein CSM should be on top of. Discussion with clients on paid resources such as training
Other Employee Reviews for Enshored
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