Enshored Compagnie réclamée
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Overall satisfied but salary & leave benefits are relatively low compared to other BPOs. What we have is just the bare minimum for annual leaves. If other BPOs can offer 20 annual leaves (excluding sick leave), why can't we? team allowance is quite low too (100 per Hero!).
Décrivez brièvement votre expérience globale dans votre entreprise.
company can't keep up with its growth. salary alignment is slow and it abuses the dedication of the employees. Inflation is hurting everyone but policies are just being played around. Gazillion wfh sureys have been done but company insisted on RTO especially to employees who are close to the office
Décrivez brièvement votre expérience globale dans votre entreprise.
it used to be challenging yet fun but with the restructuring that happened, it shows that the Ops Mgr assigned to us cant adapt to our established culture. If you are outside their circle, it is unlikely that you will get promoted.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
fair coverage. proper management and leadership training
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
consistent exposure to achieve team's goals
Quelles sont les meilleures choses à propos de votre équipe?
that they are flexible in general
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
my co TL/TM's cohesive working structure
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
equal task distribution, salary alignments, abuse of coverage
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
open communication is always exercised
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
It has always been the transparency and open communication
Quelles sont les meilleures choses à propos de votre équipe?
that we can work and operate properly even without our Ops Mgr
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
the offer was pretty low which I overlooked so a salary increase will be nice.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Ops Mgr should know the dynamic of the team and should be knowledgeable about the program
Qu’est-ce qui vous rend le plus heureux au travail?
that I can wake up few minutes before my shift and still do little errands while working
Qu’est-ce qui vous rend le plus heureux au travail?
I enjoy being part of the recruitment of our team but the recruitment team is unfortunately not cooperative
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I need to push and justify my coverage to my ex boss to understand that I am being underpaid
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Our Ops Mgr has little understanding about our programs. You can ask her and she won't be able to provide a process.. But she's very quick at admin requests- change of sched/PTO approvals. You can observe that in our recorded meetings with the clients.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
exposure to management but not properly compensated. I feel my salary is not aligned from the very beginning. I was promised a better position but until I asked, I'd not know that it would not push through. I work more or less of an ops manager position but with a salary of a senior team lead only
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