First Advantage Compagnie réclamée
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. Lire la suite
One of the best jobs I have every had. There are Pro's & Con's to everything in life. PAY SHOULD BE BETTER. Client's & applicant's need a memo sent out on how to Properly speak with the reps when calling in and not to verbally abuse us over things that is out of our control
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I do not personally know everyone on the leadership to give an opinion. The only people I can speak on are Carla Torres (Supervisor) and Jonie Dunivan (HR Director). Both individuals are excellent at their job and NEVER make you feel as if you are disposible. They see the value in others!
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The mental and verbal abuse from the clients and applicants! We need better pay and a free thereapist for our mental health dealing with the callers. The lack of communication between First Advantage and the Clients is a HUGE problem! The clients do not know their own Policies or account managers
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Being less judgemental and more willing to teach. If someone doesn't know, Be willing to use that as a TEACHING moment. Due to this I rarely ask anything, I research myself and exhaust ALL resources which has made me become an better, and more independent agent. I rarely call Level 2 BI or DT
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There is ALWAYS opportunities to grow and move up, IF, you have the right people on your team. One of THE BEST diverse career's I have had as of yet! The Leaders I have had so far has been Amazing and made you feel more like family. Has THE BEST open door policy hands down!!!
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
$25+ per hour would compensate for the mental and verbal abuse I get from the CU's and CA's. There are times when I am getting so verbally abused by our clients and applicants, Crying and Grace gets me through. There is so much more I have to say on this matter however, there isn't enough space
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