A+
90/100
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
First Advantage Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Everyone is willing to help one another and recognize we are working toward a unified goal/outcome.
Review from HR Dept · Posted 5 days ago
Collaboration, Motivation, Strategy, Teamwork and Partnership
Review from HR Dept · Posted 6 days ago
Teamwork is always #1, everyone is always happy to help.
Posted 8 days ago
We communicate well and keep things moving. We?
Review from Marketing Dept · Posted 8 days ago
Truly care about each other, aligned on goals, doing what's best foundationally to scale the business, shifting deliverables to what can be measured.
Review from Marketing Dept · Posted 8 days ago
Smart. Capable. Interesting. Always willing to help.
Review from Marketing Dept · Posted 8 days ago
They are hard workers and good people.
Review from HR Dept · Posted 9 days ago
The team are all very supportive.
Review from Operations Dept · Posted 9 days ago
My team is supportive and cooperative. We communicate well and help each other. The team has a positive work environment. Everyone works together to achieve goals. My team is collaborative and understanding. We learn and grow together as a team. The team is friendly and professional.
Review from HR Dept · Posted 9 days ago
We have found solidarity and comradery in being overwhelmed, overworked and stressed out. We step up to help each other as much as possible, and work together to reduce high volume tasks quickly.
Review from Operations Dept · Posted 9 days ago
Having team members are approachable, respectful and willing to help.
Review from HR Dept · Posted 9 days ago
Every team member has their expertise. Work is fairly divided. Teamwork makes the dream work
Review from HR Dept · Posted 9 days ago
Everyone is working together and covers each other
Review from HR Dept · Posted 9 days ago
The best thing about our team is the strong sense of ownership. Everyone takes accountability and is willing to step up to get things done, which drives results and builds trust.
Review from HR Dept · Posted 9 days ago
Respect, open, humor and shared mission!
Review from HR Dept · Posted 9 days ago
Strong collaboration with each other, laughter and joy found throughout the day even during high stress events, positive energy and supportive of each other.
Review from HR Dept · Posted 10 days ago
My team works together well and they're always ready to help.
Review from Communications Dept · Posted 10 days ago
Supportive, collaborative, trustworthy, team mentality
Review from HR Dept · Posted 10 days ago
Good people with good intentions.
Review from Customer Success Dept · Posted 12 days ago
Some of the best things about my team are the trust, collaboration, and shared accountability. We support one another, communicate openly, and stay focused on results while maintaining respect, professionalism, and a strong sense of teamwork.
Review from Finance Dept · Posted 22 days ago
What do your coworkers need to improve and how could you work together better?
they should be polite while interacting and solving the queries
Review from Operations Dept
Be more proactive in taking additional tasks that will help them grow professionally within the company.
Review from Admin Dept
Being less judgemental and more willing to teach. If someone doesn't know, Be willing to use that as a TEACHING moment. Due to this I rarely ask anything, I research myself and exhaust ALL resources which has made me become an better, and more independent agent. I rarely call Level 2 BI or DT
Review from Customer Support Dept
Nothing only really interact when something is needed.
Review from Customer Success Dept
So, we are all on the same time, working to retain our clients. When we reach out for help, they should be willing to help no matter what. Like our clients, we also get directed to different departments, procedures, etc.
Review from Customer Success Dept
Team work! Understand the client perspective
Review from Customer Success Dept
First Advantage has intention of collaboration but not execution. The silos we exist in and the hording of knowledge and cooperation can be dumbfounding at times. It often feels like the products we offer are seen as widgets on a balance sheet. Our services are more vital and nuanced than that.
Review from Customer Success Dept
I find that many of my coworkers lack simple communication skills and often don't care whether the quality of their work impacts others.
Review from Operations Dept
My job doesn't require me to interact that much with coworkers
Review from Operations Dept
The team leader needs to address the tension and distrust within the team. My particular vertical is continually excluded and then expected to deliver results on less than 1 hour notice.
Review from Customer Success Dept
They need to do the job that is asked of them. They can't do simple tasks no matter how many times it is stressed what is expected of them. My coworkers need to actually work and not sit around and talk all day or sell and make bracelets on company time. Must be nice to get paid for those things.
Review from Customer Success Dept
Work as a Team and not an individual.
Review from Customer Support Dept
My direct co-workers yes. Like the ones on my direct team. The other team, that falls under the same group, I do not at all want to interract with. Train new people and make sure everyone knows the roles of other positions. This has and continues to cause much tension in our area.
Review from Operations Dept
Coworkers must be coordinative and need to be unity. I could work together better if they are interacted in all the cases.
Review from Operations Dept
everyone should be trained the same
Review from Customer Support Dept
we are interacting with each other quite good thru social media, chats, video calls. we also see each other once in a while and I think it is good enough for us rather than everyday face to face interaction.
Review from Customer Support Dept
Communiation is important (face to face, using teams, whatever
Review from Operations Dept
Togetherness consider working as a family for a team not as individual
Review from Customer Success Dept
We're not really close with each and everyone maybe because it's work from home.
Review from Operations Dept
Support team and have great decision making
Review from Operations Dept
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