A+
90/100
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
First Advantage Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
The best nature team members have always shown is collaboration
Review from Executive Dept
We have a professional and experienced team of members who work together to contribute to our success and embody our values, which include authenticity, teamwork, integrity, and curiosity.
Review from Marketing Dept
We understand and help each other.
Willingness to support, share knowledge and act as a true team
Review from Marketing Dept
Supportive, growing together, always willing to supply honest feedback, share best practices and lessons learned - what worked vs. what didn't
Review from Marketing Dept
The team consistently demonstrates a willingness to help and contributes meaningful curiosity and valuable insights to every discussion.
Review from HR Dept
Passionate about what we do and diversity of backgrounds
Review from HR Dept
smart, good work ethic, meet deadlines
Review from HR Dept
Collaborative. Understanding. Great participation. Fun team overall.
Review from Business Development Dept
We genuinely care about each other and doing the right thing for the employees.
Review from HR Dept
They are engaged and very outcome focused.
Review from HR Dept
Knowledgeable, helpful, accountable, and trustworthy
Review from Operations Dept
Collaboration and Change Agents within in the team
Review from Operations Dept
They are intelligent, collaborative and thoughful
Review from Operations Dept
The best thing about my team is how well we collaborate. Everyone is ready support each other, which makes enough tasks manageable.
Review from Operations Dept
We support each other and step in whenever someone needs help. We also communicate openly and honestly, which builds trust.
Review from Operations Dept
Everyone respects each other for the most part
Review from Operations Dept
smart, hardworking, kind, energetic, and they seek to understand
Review from Marketing Dept
My team is extremely supportive, approachable, and easy to work with.
Review from Communications Dept
We work well together even despite changing priorities and unknown circumstances. Every person has something to contribute and one person's success is success for everyone.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Be more proactive in taking additional tasks that will help them grow professionally within the company.
Review from Admin Dept
Being less judgemental and more willing to teach. If someone doesn't know, Be willing to use that as a TEACHING moment. Due to this I rarely ask anything, I research myself and exhaust ALL resources which has made me become an better, and more independent agent. I rarely call Level 2 BI or DT
Review from Customer Support Dept
Nothing only really interact when something is needed.
Review from Customer Success Dept
So, we are all on the same time, working to retain our clients. When we reach out for help, they should be willing to help no matter what. Like our clients, we also get directed to different departments, procedures, etc.
Review from Customer Success Dept
Team work! Understand the client perspective
Review from Customer Success Dept
First Advantage has intention of collaboration but not execution. The silos we exist in and the hording of knowledge and cooperation can be dumbfounding at times. It often feels like the products we offer are seen as widgets on a balance sheet. Our services are more vital and nuanced than that.
Review from Customer Success Dept
I find that many of my coworkers lack simple communication skills and often don't care whether the quality of their work impacts others.
Review from Operations Dept
My job doesn't require me to interact that much with coworkers
Review from Operations Dept
The team leader needs to address the tension and distrust within the team. My particular vertical is continually excluded and then expected to deliver results on less than 1 hour notice.
Review from Customer Success Dept
They need to do the job that is asked of them. They can't do simple tasks no matter how many times it is stressed what is expected of them. My coworkers need to actually work and not sit around and talk all day or sell and make bracelets on company time. Must be nice to get paid for those things.
Review from Customer Success Dept
Work as a Team and not an individual.
Review from Customer Support Dept
Coworkers must be coordinative and need to be unity. I could work together better if they are interacted in all the cases.
Review from Operations Dept
everyone should be trained the same
Review from Customer Support Dept
we are interacting with each other quite good thru social media, chats, video calls. we also see each other once in a while and I think it is good enough for us rather than everyday face to face interaction.
Review from Customer Support Dept
Communiation is important (face to face, using teams, whatever
Review from Operations Dept
Togetherness consider working as a family for a team not as individual
Review from Customer Success Dept
We're not really close with each and everyone maybe because it's work from home.
Review from Operations Dept
Support team and have great decision making
Review from Operations Dept
Some coworkers are very brilliant and a great joy to work with. We need to ensure that everyone is continuing to upskill and transcend merely adequate to become the top talent the company requires to be successful.
Review from IT Dept
My direct co-workers yes. Like the ones on my direct team. The other team, that falls under the same group, I do not at all want to interract with. Train new people and make sure everyone knows the roles of other positions. This has and continues to cause much tension in our area.
Review from Operations Dept
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