First Advantage Leadership Employee Reviews
What do you like best about the leadership team?
The pillar for our sucess has benn Transperancy, Culture and Values...
Review from Executive Dept
Sharing their strategic vision, provides growth opportunities.
Review from Marketing Dept
Good communication and community with the company
Strategic vision, willingness to listen, and great communciation.
Review from Marketing Dept
Their transparency with communication and their availability to discuss
Review from HR Dept
I like the Clarity of vision
Review from HR Dept
They seem approachable when contacted
Review from Business Development Dept
The management team is invested in their people and services to our clients
Review from HR Dept
Transparent communication and visionary leaders
Review from HR Dept
Transparent, Fair, Integrity - a company I am proud to work for
Review from Operations Dept
They are accountable and transparent.
Review from Operations Dept
I like that the FA Canada leadership is presenting more opportunities to the staff for movement and advancement. Also, they listen and try to talk things out with their employees.
Review from Operations Dept
Easy to speak with and they make themselves available
Review from Operations Dept
vision and ability to get investors
Review from Marketing Dept
They're focused and have a vision for the future of the company and it appears to be taking effect externally.
Review from Communications Dept
provide clear vision and direction, foster a supportive and engaging work environment
Review from Operations Dept
They have a clear vision and share it in a way that helps us align our work with company goals. They recognize talent and motivate us to push beyond our comfort zones. I like their ability to stay calm and decisive, even in challenging situations.
Review from Operations Dept
I really appreciate how approachable the leadership team is. They create an environment where I feel comfortable sharing ideas or raising concerns, they genuinely listen.
Review from Operations Dept
They are transparent, real people who lead the company in line with the values that we have established for all employees.
Review from HR Dept
They are invested in every employee, from leadership down to individual contributors. They clearly communicate company goals and are transparent with priorities.
Review from Marketing Dept
What does the leadership team need to get better at?
There should be an encouragement of workforce by regular people connect and valuing people for their contribution. Organizing of tasks should be more structured as there is no work life balance at the moment.
Review from Customer Success Dept
Don't punish people for having to take sick time.
Review from Customer Support Dept
There needs to be more communication
Review from Customer Success Dept
Proving more staff versus expecting us to keep taking on more work when we are already working 60+ hours a week.
Review from Operations Dept
At this point nothing. I have no faith in the company or leadership. They need to be better at recognizing when they have talent and not using them for their own selfish purpose. Holding someone back because you cannot afford to lose them is not fair to that employee.
Review from Customer Success Dept
They need to think about their Employee's work life balance, they need to understand that employees wait for their week offs and festive holidays to spend time with their loved ones, however Management still expect them to work and extend support on Saturdays and FA holidays too. this should change.
Review from Operations Dept
Outside of Quarterly Shareholder meetings I don't hear or see anything from my CEO. Outside of a quarterly/bi-annual All Hands call I don't hear or see anything from my President. I don't see any investment of time, attention, focus, or example from any Executive that fosters an intentional culture.
Review from Customer Support Dept
paying employees fairly which includes real increases and bonuses.
Review from Sales Dept
Staffing and allow people to actual use their PTO
Review from Customer Support Dept
Empathy and personal skill sets. Team building and Team Success
Review from Sales Dept
The leadership team needs to understand that quantity expectations cannot keep going up year after year. We are not machines.
Review from Operations Dept
Communication is key for an organization this large and rather consistently we are missing key components. Applications, permissions, and other key items are altered or removed without any prior warning which delays production and causes unnecessary confusion.
Review from Operations Dept
Being aware of the products, processes, and roles within the organization and within each division. I am not supported above my direct manager. I feel like myself and others within my division are being set up to fail. Communication with IT changes and updates are not shared with staff.
Review from Operations Dept
Listening to the employes concerns and issues
Review from Customer Support Dept
communication at our level things that effect us in this office, from our clients to personnel.
Review from Operations Dept
Provide better health benefits for all employees
Review from Operations Dept
Our leadership team needs a lesson in how to communicate effectively to staff. The leadership team also needs to take accountability and quit blaming each other for the issues we are facing as a company.
Review from Operations Dept
In my branch of the company, every one above our team leads seem to be unaware of the moral of our team or office as a hole. I think the biggest thing that leadership could better at is engaging with us employees. Come out of your office! When is apparent that no one seems happy address it.
Review from Operations Dept
Stop passing hiring for advanced positions from outside the company. Higher financial transparency. Stop pushing FA to be a billion dollar company when the people who put in the work to make it successful aren't paid a wage that matches inflation.
Review from Operations Dept
Communication and support of employees. Display more concern about the well being of customers and employees than shareholders and stock prices.
Review from Operations Dept