First Advantage Leadership Employee Reviews
What do you like best about the leadership team?
They share the company's strategic direction quarterly in town halls and connect it to purpose which helps me see the meaning in what I do each day.
Review from HR Dept · Posted 9 days ago
Collaboration, Empowerment, Direction and Commitment
Review from HR Dept · Posted 10 days ago
They love what they do and they are always looking for ways to grow and expand our company.
Posted 13 days ago
They have a solid vision and keep us moving forward. They trust people to do their jobs.
Review from Marketing Dept · Posted 13 days ago
They truly care about what's best for our customers.
Review from Marketing Dept · Posted 13 days ago
Accessible. Kind. Motivated. Energized. Complimentary.
Review from Marketing Dept · Posted 13 days ago
They are passionate about the company and are appreciative of employees.
Review from HR Dept · Posted 13 days ago
I can feel that the leadership team support its team members.
Review from Operations Dept · Posted 13 days ago
Transparency , resilience, Collaboration, Vision and Integrity.
Review from HR Dept · Posted 13 days ago
I am not really sure.
Review from HR Dept · Posted 14 days ago
They take time to fly and meet us.
Review from HR Dept · Posted 14 days ago
Flexibility and responsiveness. They care about employees and company
Review from HR Dept · Posted 14 days ago
The CPCO’s leadership has had a clear, positive impact on employee retention and engagement. By prioritizing people, listening to employee feedback, and empowering teams at all levels, they have helped build a culture where individuals fe
Review from HR Dept · Posted 14 days ago
The transparency in answering questions. They never stray away from a question, even the tough ones!
Review from HR Dept · Posted 14 days ago
transparent and calm approach, clear direction
Review from HR Dept · Posted 15 days ago
They're largely approachable and show their appreciation for the global FA team.
Review from Communications Dept · Posted 15 days ago
Value both company goals and employee value
Review from HR Dept · Posted 15 days ago
Clear communication with defined goals and objectives
Review from Operations Dept · Posted 24 days ago
After 35+ years in my career, First Advantage’s leadership ranks #1 for me. Growing for 20+ years with my Sr Director, and feeling consistent s
Review from Finance Dept · Posted a month ago
They're approachable, thoughtful and always making sure updates are clearly and well explained to us
Review from HR Dept · Posted a month ago
What does the leadership team need to get better at?
Pay does not match expectations. Executives are getting 480% & 510% pay increases in a single year. Those at the bottom, that are already overworked, a measly 2-3%. Don't expect employees to believe leadership cares about anything but the bottom line $$.
Review from Operations Dept · Posted 14 days ago
Transparency and trust. Value your employees, including the ones you have via acquisition.
Review from Customer Success Dept · Posted 17 days ago
Be impartial, no favoritism or retaliation for answering these types of surveys.
Review from Operations Dept
caring about employee needs and expectations
Review from Operations Dept
leading by example- answering questions-communicating- stop micromanaging.
Review from Operations Dept
Executive leadership needs to better understand the experiences of all employees - all the way down to the lowest level.
Review from Operations Dept
Sudden changes need to be studied and polished before implementing it. It's frustrating for us that we just need to adapt fast to them even though there are no clear instructions and lack of communications to the upper management.
Review from Operations Dept
Nothing. My TL Tessa is the best!
Review from Operations Dept
Actual communications instead of reading from scripts. Caring about all aspects of the company and not just certain departments
Review from Finance Dept
There should be an encouragement of workforce by regular people connect and valuing people for their contribution. Organizing of tasks should be more structured as there is no work life balance at the moment.
Review from Customer Success Dept
Don't punish people for having to take sick time.
Review from Customer Support Dept
There needs to be more communication
Review from Customer Success Dept
Proving more staff versus expecting us to keep taking on more work when we are already working 60+ hours a week.
Review from Operations Dept
At this point nothing. I have no faith in the company or leadership. They need to be better at recognizing when they have talent and not using them for their own selfish purpose. Holding someone back because you cannot afford to lose them is not fair to that employee.
Review from Customer Success Dept
They need to think about their Employee's work life balance, they need to understand that employees wait for their week offs and festive holidays to spend time with their loved ones, however Management still expect them to work and extend support on Saturdays and FA holidays too. this should change.
Review from Operations Dept
Outside of Quarterly Shareholder meetings I don't hear or see anything from my CEO. Outside of a quarterly/bi-annual All Hands call I don't hear or see anything from my President. I don't see any investment of time, attention, focus, or example from any Executive that fosters an intentional culture.
Review from Customer Support Dept
paying employees fairly which includes real increases and bonuses.
Review from Sales Dept
Staffing and allow people to actual use their PTO
Review from Customer Support Dept
Empathy and personal skill sets. Team building and Team Success
Review from Sales Dept
The leadership team needs to understand that quantity expectations cannot keep going up year after year. We are not machines.
Review from Operations Dept