A+
77/100
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
First Advantage Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The openess in what we operate
Review from Executive Dept
Our ability to work together as a team to accomplish tasks. We work quickly and empower our team members to get results.
Review from Marketing Dept
Respect and teamwork, being a community more than just employees.
Genuinely behave as one team working towards one common goal.
Review from Marketing Dept
I believe the service we provide is essential to our customers. From team members to the C-suite, everyone is aligned and focused on shared goals. Support and answers are easily accessible when needed, and I truly value the opportunity to collaborate with peers around the world.
Review from HR Dept
committment to transparnecy and setting a new path forward
Review from HR Dept
It's not with the company, as much as my direct team. They make you feel included and welcome.
Review from Business Development Dept
No matter what is going on during the day, there is always something to laugh about. We find the moments of joy and look forward to things getting better when times are tough.
Review from HR Dept
CEO has created a fantastic culture.
Review from HR Dept
I do feel the organization truly cares about the employees. Our HR leader is knowledgeable, fair, helpful, and honest.
Review from Operations Dept
open communication and collaboration, allows employees to feel comfortable sharing ideas and providing feedback.
Review from Operations Dept
The ability to be my authentic self at work
Review from Operations Dept
Work from Home is the most positive culture.
Review from Operations Dept
Kindness and openness by team members
Review from Marketing Dept
The culture supports trying new things and learning. They don't shame failure but encourage trying differently.
Review from Communications Dept
It is the sense of collaboration and support; people are approachable and open to ideas.
Review from Operations Dept
The culture promotes collaboration—everyone is approachable and willing to help. Everyone’s voice is valued, no matter the role. There are plenty of opportunities to take on new challenges
Review from Operations Dept
the culture here encourages growth and continuous learning which keeps me excited to improve and take on new challenges
Review from Operations Dept
Being able to speak to understanding coworker/friends is the most positive thing. Also being able to play music very loud.
Review from Operations Dept
Everyone is proud of the work we do and is excited to be a part of it
Review from Marketing Dept
What needs to change to make the company culture better?
Equal and unbiased opportunities to showcase our skills.
Review from Operations Dept
leadership should be more mindful of the employees' needs.
Review from Operations Dept
Competitiveness, Recognition, Reward, What does Success look like
Review from Customer Support Dept
An active series of genuine messages from Leadership that sound like they have a plan to a) make First Advantage a market leader; b) grow and develop our employees; c) invest in retooling or replacing our ancient infrastructure and convoluted back-end systems.
Review from Customer Support Dept
Better communication from the top down. Every department has goals to better themselves. It would be great to have visibility or better dialogue from other teams on what could be part of those goals.
Review from Customer Success Dept
sometimes i think some teams are too process driven but understand the need for "process" but wish some folks were more outside-the-box thinkers
Review from Customer Success Dept
Leadership caring about team members - listening to team members ideas and concerns.
Review from Sales Dept
Care more about the employees rather than money cost.
Review from Customer Support Dept
work culture too monotonous, some interesting facts
Review from Customer Success Dept
The culture needs to change from one of "This is not my problem, this is someone else's problem," to "This is _OUR_ problem, and we all play a part in solving it together."
Review from IT Dept
manager should be well mannered and supportive
Review from Executive Dept
Listen the associate query what they want to communicate towards the management
Review from Operations Dept
Entertainment to team member in friday atleast
Review from Operations Dept
Fun and more interactive sections
Review from Finance Dept
Better employee focus on breaks and leaves.
Review from Operations Dept
so many thing to change to make the company culture better
Review from Operations Dept
Everything is salary. If they dont pay propely, nobody keeps to work here.
Review from Operations Dept
maintain standard people and prohance not required
Review from Operations Dept
If Process does not change constantly, it gets standardized easily which can reduce escalations and improves Quality and speed of work.
Review from Operations Dept
More opportunities that don't just lead to management. Less focus on quantity and more focus on what the clients actually want (i.e., less bloated reports). Get rid of the dead weight that impacts the whole team.
Review from Operations Dept
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