First Advantage Environment Employee Reviews | Comparably
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1009
TOTAL
RATINGS
29112

First Advantage Environment Employee Reviews

What is most positive about the culture and environment at your company?

People truly embody and live out our values every day.

Review from HR Dept · Posted 5 days ago

Collaboration, Inclusivity, Flexibility, Trust, Teamwork, Recognition, Appreciation, Open Communication

Review from HR Dept · Posted 5 days ago

The people and being a global company.

Posted 8 days ago

There’s a good balance between getting wo

Review from Marketing Dept · Posted 8 days ago

Fast-paced, we celebrate wins, strong collaboration with most groups

Review from Marketing Dept · Posted 8 days ago

Everyone is willing to pitch in and help!

Review from Marketing Dept · Posted 8 days ago

I am given autonomy and flexibility in terms of work hours and working from home.

Review from HR Dept · Posted 8 days ago

Flexible work arrangements, Collaboration ,

Review from HR Dept · Posted 8 days ago

Engagement with my small team & the dynamics we have developed. I believe everything done at the upper/ executive level is done for show & is not genuine, therefore the culture & environment outside of my team is terrible.

Review from Operations Dept · Posted 9 days ago

Employees are generally eager to share knowledge and assist others. As the complany continues to grow, maintaining consistency in communication and processes across teams would help build on this.

Review from HR Dept · Posted 9 days ago

I find it positive that our culture is diverse and everybody is free to voice out their opinions and suggestions.

Review from HR Dept · Posted 9 days ago

Teammates and number of projects

Review from HR Dept · Posted 9 days ago

The most positive aspect of our culture is that it starts at the top with a CPCO who is genuinely invested in people and actively promotes a positive, inclusive culture across the organization

Review from HR Dept · Posted 9 days ago

The flexibility of being fully remote is amazing for balancing work and life. Love the carved out wellness time too. People truly care about our growth and development!

Review from HR Dept · Posted 9 days ago

We are a remote team but we stay connected and care about each other and our personal lives- we provide Kudos, share events all while driving towards our work goals.

Review from HR Dept · Posted 10 days ago

You're encouraged to try things and supported in doing so. Feedback is kind and constructive.

Review from Communications Dept · Posted 10 days ago

flexible and incorporates values in performance

Review from HR Dept · Posted 10 days ago

I cannot find a positive thing to say about the company culture.

Review from Customer Success Dept · Posted 12 days ago

The most positive aspect of our culture is the genuine focus on people. There is trust, mutual respect, and strong leadership support, creating an environment where employees feel valued, empowered, and encouraged to grow while delivering meaningful results.

Review from Finance Dept · Posted 22 days ago

Teaching one another and helping each other

Review from HR Dept · Posted 23 days ago

What needs to change to make the company culture better?

the salary compensation should be good so that employee is satisfied and happy to work and continue with company

Review from Operations Dept

Make is easier for employees to get information and contact others. It is very hard to know who to contact and what is expected

Review from Operations Dept

Equal and unbiased opportunities to showcase our skills.

Review from Operations Dept

leadership should be more mindful of the employees' needs.

Review from Operations Dept

Competitiveness, Recognition, Reward, What does Success look like

Review from Customer Support Dept

An active series of genuine messages from Leadership that sound like they have a plan to a) make First Advantage a market leader; b) grow and develop our employees; c) invest in retooling or replacing our ancient infrastructure and convoluted back-end systems.

Review from Customer Support Dept

Better communication from the top down. Every department has goals to better themselves. It would be great to have visibility or better dialogue from other teams on what could be part of those goals.

Review from Customer Success Dept

sometimes i think some teams are too process driven but understand the need for "process" but wish some folks were more outside-the-box thinkers

Review from Customer Success Dept

Leadership caring about team members - listening to team members ideas and concerns.

Review from Sales Dept

More opportunities that don't just lead to management. Less focus on quantity and more focus on what the clients actually want (i.e., less bloated reports). Get rid of the dead weight that impacts the whole team.

Review from Operations Dept

Care more about the employees rather than money cost.

Review from Customer Support Dept

If Process does not change constantly, it gets standardized easily which can reduce escalations and improves Quality and speed of work.

Review from Operations Dept

maintain standard people and prohance not required

Review from Operations Dept

Everything is salary. If they dont pay propely, nobody keeps to work here.

Review from Operations Dept

work culture too monotonous, some interesting facts

Review from Customer Success Dept

so many thing to change to make the company culture better

Review from Operations Dept

Better employee focus on breaks and leaves.

Review from Operations Dept

Fun and more interactive sections

Review from Finance Dept

Entertainment to team member in friday atleast

Review from Operations Dept

The culture needs to change from one of "This is not my problem, this is someone else's problem," to "This is _OUR_ problem, and we all play a part in solving it together."

Review from IT Dept

Review Sentiment at First Advantage

88
88%
12
12%

About First Advantage's Environment

A+
77/100

Where This Score Ranks First Advantage's Environment

TOP
5%

In the Top 5% of 1555 similar size companies on Comparably

TOP
20%

In the Top 20% of 85 companies in Atlanta

2nd

2nd place versus 5 competitors rated on Comparably

The environment at First Advantage is considered positive by 91% of employees and regarded as having a “comfortably fast” work pace by 568 employees. Relative to its competitors, HireClix, HireRight, Aegis Limited, GoodHire, and Crowd Supply, First Advantage's environment score ranks in 2nd place. This also puts them in the Top 5% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 20% of 85 companies in Atlanta.

Rate Environment the Highest

  • Department - Communications
    +7%
  • Department - Marketing
    +4%
  • Department - Product
    +2%

Rate Environment the Lowest

  • Department - Engineering
    -4%
  • Department - Admin
    -4%
  • Ethnicity - Native American
    -4%

How First Advantage's Environment Score is Calculated

FILTER RATINGS BY

Results from 1006 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less2%
848%
1037%
127%
More than 126%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast19%
Comfortably fast57%
Moderate21%
A bit slow2%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive91%
Negative9%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes63%
No37%
Do you have a close friend at work?
AnswerPercent
5% or Less64%
5-10%21%
10-25%10%
25-50%2%
50%+3%
What % of the time are you bored at work?
×
Rate your company