First Advantage Operations Department Employee Reviews | Comparably
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
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EMPLOYEE
PARTICIPANTS
1009
TOTAL
RATINGS
29112

First Advantage Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I can feel that the leadership team support its team members.

Review from Operations Dept · Posted 12 days ago

Clear communication with defined goals and objectives

Review from Operations Dept · Posted 23 days ago

No comments thank you so much

Review from Operations Dept · Posted a month ago

All good very supportive .

Review from Operations Dept · Posted a month ago

everything is fine has of now

Review from Operations Dept · Posted a month ago

What does the leadership team need to get better at?

Leadership Reviews

Pay does not match expectations. Executives are getting 480% & 510% pay increases in a single year. Those at the bottom, that are already overworked, a measly 2-3%. Don't expect employees to believe leadership cares about anything but the bottom line $$.

Review from Operations Dept · Posted 12 days ago

Be impartial, no favoritism or retaliation for answering these types of surveys.

Review from Operations Dept

caring about employee needs and expectations

Review from Operations Dept

leading by example- answering questions-communicating- stop micromanaging.

Review from Operations Dept

Executive leadership needs to better understand the experiences of all employees - all the way down to the lowest level.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

All the compensation and the benefit package.

Review from Operations Dept · Posted 12 days ago

OT shift allowance and incentive

Review from Operations Dept · Posted a month ago

iam ok with what provided

Review from Operations Dept · Posted a month ago

What I value most is how the compensation package is structured to encourage growth. Beyond salary, aspects like performance bonuses and development support show that the company invests in its people, which really motivates me to improve and take on more responsibility.

Review from Operations Dept · Posted a month ago

Pay, bonus, Savings plans, Insurance coverage, Employee support services

Review from Operations Dept · Posted a month ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Simple: Either lower your expectations of employees, decrease the excessive and inappropriate workload, or increase the pay. There is no other way to convey that you truly value about your employees.

Review from Operations Dept · Posted 12 days ago

Nothing to Express at all

Review from Operations Dept

Because no matter how hard I try, I always mess something up; if it's not an internal audit, it's a process they send us and then deny.

Review from Operations Dept

the compensation provided is not good and fair enough

Review from Operations Dept

negative feedback only, and more money

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

The team are all very supportive.

Review from Operations Dept · Posted 12 days ago

We have found solidarity and comradery in being overwhelmed, overworked and stressed out. We step up to help each other as much as possible, and work together to reduce high volume tasks quickly.

Review from Operations Dept · Posted 12 days ago

All good and very supportive

Review from Operations Dept · Posted a month ago

we help each others we work has team

Review from Operations Dept · Posted a month ago

What I appreciate most is the team’s collaboration and accountabil

Review from Operations Dept · Posted a month ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

they should be polite while interacting and solving the queries

Review from Operations Dept

I find that many of my coworkers lack simple communication skills and often don't care whether the quality of their work impacts others.

Review from Operations Dept

My job doesn't require me to interact that much with coworkers

Review from Operations Dept

My direct co-workers yes. Like the ones on my direct team. The other team, that falls under the same group, I do not at all want to interract with. Train new people and make sure everyone knows the roles of other positions. This has and continues to cause much tension in our area.

Review from Operations Dept

Coworkers must be coordinative and need to be unity. I could work together better if they are interacted in all the cases.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Engagement with my small team & the dynamics we have developed. I believe everything done at the upper/ executive level is done for show & is not genuine, therefore the culture & environment outside of my team is terrible.

Review from Operations Dept · Posted 12 days ago

Provides OT everyday OT very nice

Review from Operations Dept · Posted a month ago

presently we are working from home

Review from Operations Dept · Posted a month ago

The most positive part of our culture is how supportive and ownership-driven it is—people collaborate openly, share feedback, and focus on delivering resul

Review from Operations Dept · Posted a month ago

Management attitudes; Employee treatment; Company beliefs

Review from Operations Dept · Posted a month ago

What needs to change to make the company culture better?

Environment Reviews

the salary compensation should be good so that employee is satisfied and happy to work and continue with company

Review from Operations Dept

Make is easier for employees to get information and contact others. It is very hard to know who to contact and what is expected

Review from Operations Dept

Equal and unbiased opportunities to showcase our skills.

Review from Operations Dept

leadership should be more mindful of the employees' needs.

Review from Operations Dept

More opportunities that don't just lead to management. Less focus on quantity and more focus on what the clients actually want (i.e., less bloated reports). Get rid of the dead weight that impacts the whole team.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

THE INTERVIEWER WAS VERY POLITE AND PROFESSIONAL

Review from Operations Dept

It was transparent and fast

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of First Advantage yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

work from home and shift

Review from Operations Dept · Posted a month ago

reaching the targa make happy

Review from Operations Dept · Posted a month ago

I’m most happy when I’m making progress on problems that matter—es

Review from Operations Dept · Posted a month ago

An encouraging and motivating manager; Competitive salary; Career progression; Opportunity to learn new skills

Review from Operations Dept · Posted a month ago

Friends and colleagues and Friday

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

The workload is excessive & demands high. The pay is the opposite. This is not a new complaint. It has been ongoing for 10+ years. If FA cared, they would have already taken action. No worries, the employees know nothing will actually be done to improve this except aiming hot air towards us.

Review from Operations Dept · Posted 12 days ago

the HR are not clearly communicating about the compensation package in case an employee gets promoted to a certain leve. atleast they shoud hold one on one discussion with the promoted employee and explain them about their revised salary package rather than just uploading on the work day

Review from Operations Dept

micromanagement - not hearing or accepting alternate ways or opinions- do it this way b/c we said to- even when it is against the consumer request or best interest

Review from Operations Dept

Upper management does nothing to help alleviate work overload.

Review from Operations Dept

The only way to improve my satisfaction is to give me proper (higher) salaries so that I don't have to compare my salaries with salaries of physical workers in Poland anymore.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of First Advantage yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of First Advantage yet.
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