H&R Block – getting to customer service is a night mare. Have been on the phone for hours and have gotten cut off with dropped phone calls 3 times. Finally talked to a person and they; once again, transferred me to another number which I called before and got cut off. I am sorry that I bought this software.

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getting to customer service is a night mare. Have been on the phone for hours and have gotten cut off with dropped phone calls 3 times. Finally talked to a person and they; once again, transferred me to another number which I called before and got cut off. I am sorry that I bought this software.

Qu’est-ce qui vous plaît le plus dans votre entreprise?

The clients.

Que faut-il changer pour améliorer la culture de l’entreprise?

Faster pace and more flexibility with the clients

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Management needs to be more positive and personable.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Need better attitude, less drama. Quit hiring unqualified people every tax season.

Quelle est la meilleure partie de votre programme de rémunération?

Everything to be honest its perfect.

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