
The current pay scale does not match industry standards while the work performance expectations exceed industry standards.
THe people working the frontline departments are genuinely committed to helping each other and our members to succeed.
The team I am on is committed to helping each other and our members and show a level of trust and confidence in one another.
The company feels directionless and is constantly pivoting to chase pennies on a spreadsheet rather than simply committing to supporting their employees, focusing on making a great product, and offering our members the best support possible.
More cohesive and thought-out direction and guidance that is then well communicated to the company as a whole. Additionally, better support for the front-line teams meaning better compensation and a larger head count rather than forcing the workload of multiple departments on smaller teams.