Ministry Brands Product Department Employee Reviews | Comparably
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
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EMPLOYEE
PARTICIPANTS
546
TOTAL
RATINGS
15844

Ministry Brands Product Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

very open door and easy to talk with

Review from Product Dept

seems friendly, positive at times

Review from Product Dept

Willingness to assist employees with challenges. Example Vu Do joining calls with Trail Life and Skyhawks. Support from leadership speaks volumes when dealing with certain customers and critical issues.

Review from Product Dept

Transparency on company health, goals and initiatives.

Review from Product Dept

Leadership seems to genuinely care about the employees.

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

More upward mobility. Support is an absolute dead end.

Review from Product Dept

Better pay. Allow salary workers to receive overtime pay. Create good non-buggy applications. Invest in test driven development instead.

Review from Product Dept

Care and consideration for the work/life balance. Respecting the agreed upon terms when a team member is hired. Clear job descriptions that are accurate. There needs to be fundamental understanding of the workload that is placed on the team and how that impacts the team's day-to-day

Review from Product Dept

Better understanding the products they are managing. Streamline work processes. Ensuring that departments/managers are working together and not focused on their own singular goals.

Review from Product Dept

Cross team alignment on goals, strategy, and timelines.

Review from Product Dept

What is the best part about your compensation package?

Compensation Reviews

flex card that i can use

Review from Product Dept

Free health insurance is amazing!

Review from Product Dept

For me, the free health insurance!

Review from Product Dept

The family health insurance & the 25 days holidays

Review from Product Dept

I've been pleased with the great compensation and 401K offerings.

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I am hoping the Merit this year will be better than last and Ministry Brands takes the high cost of living into consideration this time. With the new 5$ order charge and cutting good workers out to give the work to a 3rd party, we should get better pay.

Review from Product Dept

alot of mind work and digging into things at time being on phone with court houses and that. Makes me feel like I could use more compensation

Review from Product Dept

more in line with other companies that provide the same type of support for Accounting related software

Review from Product Dept

I have applied for numerous jobs I was qualified for and not gotten any of them. I was only ever contacted about one of them- and they only contacted me to let me know I had no chance of getting it. Our pay has fallen far behind inflation and we have no company matching 401K.

Review from Product Dept

I feel undervalued because I do the job of several people but I'm not compensated to reflect it.

Review from Product Dept

What are some of the best things about your team?

Team Reviews

we do work well together

Review from Product Dept

Ability to laugh at ourselves or the situation but always put 110% effort into making projects successful and help each other collaboratively.

Review from Product Dept

Willingness to work collaboratively and help each other out on projects and consideration of different opinions on subjects.

Review from Product Dept

Team collaboration and subject knowledge.

Review from Product Dept

We are all downtrodden by the executive elite.

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Co-workers needs to be trained properly and actually held accountable to follow SOPs/procedures. Too often are a handful of people are being relied on to carry departments, and fixing the constant mistakes of others. Even with corrections, the mistakes continue, nothing is learned or changed.

Review from Product Dept

stop the negativity and gossiping and work harder.

Review from Product Dept

Working with urgency. Better communication from the top down.

Review from Product Dept

When working from home, the interaction is different. Not bad, but just different.

Review from Product Dept

Everyone is burned out and not a joy to be around anymore.

Review from Product Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I'm glad that some co-workers are trying to improve culture and the environment through the culture committees/planned events, but it should not be solely their responsibility.

Review from Product Dept

Seems like there is always a fun event to look forward to and most projects are handled by teams rather than all effort on single person.

Review from Product Dept

Celebration of individual and team wins as well as the festive activities.

Review from Product Dept

My colleagues are all great people.

Review from Product Dept

We are a close knit and work together well.

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

i feel like it would be nice to allow more people to get to work from home. or at least give everyone the opportunity to work split remote/office.

Review from Product Dept

Show actual effective change with the products that are offered and the structure of the organization.

Review from Product Dept

From the top down it is apparent that the executives have no idea what goes into our job, and that they don't respect the employees as people. Change comes from the top down.

Review from Product Dept

Hire more Support team members and actually train the Support team. This is ridiculous. Short-staffing is causing slowdowns and unneccesary stress.

Review from Product Dept

Communication Honesty Not taking away our time off Not taking away other benefits

Review from Product Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Ministry Brands yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Ministry Brands yet.
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What makes you most happy at work?

Outlook Reviews

my team and the other team we work well with

Review from Product Dept

Solving problems, saving money and impressing customers.

Review from Product Dept

Working on team projects and solving problems.

Review from Product Dept

Helping our customers and learning new software

Review from Product Dept

Taking care of the customers needs. At the end of the day, our customers happiness is the most important and gives a since of fulfillment that I we have served them well.

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

Staff are burnt out from being overworked, not properly trained/coached, and having to put up with constant changes - all with no fair reflection in compensation across the board. It doesn't feel like a team - a few people do a lot to keep the wheels turning while some others don't care at all.

Review from Product Dept

We have begun the long slide where corporate profit- seeking has gone past the tip[ping point and customers notice and are leaving.

Review from Product Dept

Low pay. Pay us more!

Review from Product Dept

After the re-org, multiple steps are added to every process and issues are not being handled as efficiently as they can. There are promises that are made and no action completed. There is not an equal balance of work across departments, with some teams filling their day with outside activities.

Review from Product Dept

The product and Dev teams need to stop shooting from the hip. Making changes first and then asking questions later

Review from Product Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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