Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
Managers are pulled in multiple directions. Although managers are willing to listen they cannot address the issues in a timely manner. Problems with performance can be slow to resolve creating poor customer service and repeat work.
Briefly describe your overall experience at your company
Due to current changes to software, procedures, and organizational restructure I feel that things are very unorganized. Once the issues have been resolved and there are better procedures put in place I believe that things will improve.
Briefly describe your overall experience at your company
In the beginning support was a valued part of the company. Over the last 1-2 years I do not feel that it is valued and the concerns are not addressed.
What makes you most happy at work?
Helping our customers and learning new software
What is the best part about your compensation package?
Having HSA available and unlimited PTO
What do you like best about the leadership team?
Willingness to listen to concerns.
What are some of the best things about your team?
The communication with each other
What are some of the best things about your team?
Team collaboration and subject knowledge.
Why do you feel undervalued and what would make you feel better about your compensation?
Raises should be more in line with performance and competition
What do you like best about the leadership team?
Willingness to listen although to may hoops to go through to get things accomplished.
Why do you feel undervalued and what would make you feel better about your compensation?
more in line with other companies that provide the same type of support for Accounting related software
What makes you most happy at work?
Helping customers resolve their issues and providing information for them to utilize the software is the best possible way.
What makes you most happy at work?
Helping our customers resolve their issues, giving them the information they need to utilize the software in the most effective way.
Other Employee Reviews for Ministry Brands
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