It has a lot of ups and downs, like a roller coaster, and I am always worried about the safely of my position

I love my team and I truly enjoy working with our clients. However, there are a lot of ups and downs at the company and a lot of moving parts. Things change very quickly and sometimes it seems like things are put into action before they are fully thought out

Since starting, we moved from CB to MB, which was quite a challenge. We have lost 18 people on our team, 16 of whom quit under some distress. The short time working here has produced intense growing pains, leading to frustration. I love what I do but dislike who I do it for.

Seem very friendly and easily accessible if needed

Commission is the best part of my package.

The HSA and the matching

Good comraderie even though remote

Always willing to help out and assist if necessary

People who genuinely want to help our clients succeed.

Everyone is always willing to help out and assist if they can

There isn't anyone micromanaging your job as if you are a child

I don't have someone constantly micromanaging me. I am trusted to do my job

They are very professional and have a good eye on the viability of the company

I am not very familiar with many of them, however, they seem friendly and accessible if needed

Knowledge of our industry. Ability to pivot despite challenges. Genuine care for the customer and willing to go the extra mile.

I feel management would be indifferent whether I am on the team or not. I would like to see an increase in the salary

This isn't easy to answer as it has nothing to do with the company but with the team, which supports and encourages one another in shared ideas and expertise.

When there are customer issues that I need assistance with, there isn't a clear person or contact for that issue and I end up having to chase people down for help

When there are issues or challenges, there isn't a designated contact to assist or have a solution. I end up having to go chase someone down and it really just goes in circles

Sales Team handled poorly. Ethics training due (takes 4-8 hrs) at the same time that many strive to meet their monthly quota. Plus, the amount of transition is taxing—new CRM (w LOTS of kinks), new products to learn, convoluted hand-off processes—all

While we have open communication, questions are rarely answered promptly or answered for resolution. Many leaders want to "tell" but not listen to past challenges that still hurt morale. Our team needs more training and development so that when new products hit the market, we are prepared.

The number one thing that is needed in our industry is better Customer Service/Support. We sell to an unskilled workforce challenged with self-help and pace training. The customer is often frustrated and feel helpless. We end up saying SORRY with every call. This is not good.

I feel as though I am just a number at the company and not a person. I feel as if my manager is indifferent whether I am on the team or not and when challenges I face are brought up they are brushed aside with no real solution. I would like to see an increase in my compensation