Victra – The journey here at Victra has been positive and better than the typical call center. | Comparably

Victra – The journey here at Victra has been positive and better than the typical call center.

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Victra Compagnie réclamée
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! Lire la suite
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EMPLOYÉ
PARTICIPANTS
820
TOTAL
NOTATIONS
23722

The journey here at Victra has been positive and better than the typical call center.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The culture is always innovative, celebrative and inclusive.

Qu’est-ce qui vous rend le plus heureux au travail?

The job culture + our leader + knowing that we can be heard

Quelles sont les meilleures choses à propos de votre équipe?

My team/dept works as a unit because the work we do requires us to talk, interact and be in unison with each other constantly.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

The leadership team here at our center is diverse in both in background and skill set. The leadership do a excellent job in data, keeping a inclusive culture and making the workplace inviting. However, the communication of information relevant to reps or other dept is not always given in a concise

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Market rate for some jobs in our center is higher at neighboring competitors. Some departments that do a lot of support for the center get a lot of responsibility handed with no incentive as the workload is increased. It makes loving your job that you love to do harder when you get more work

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