Victra – Lots of changes with no support to implement it | Comparably

Victra – Lots of changes with no support to implement it

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Victra Compagnie réclamée
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! Lire la suite
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EMPLOYÉ
PARTICIPANTS
819
TOTAL
NOTATIONS
23693

Lots of changes with no support to implement it

Décrivez brièvement votre expérience globale dans votre entreprise.

Being a 4 Door MGM was definitely the hardest role I have ever had. The pay was unfair compared to 2 door MGMs, but it did prepare me to lead at a higher level. Compensation just lacks there. BM comms structure is lacking terribly as well. Even at 115% above goal, my comms check was less than MGM

Décrivez brièvement votre expérience globale dans votre entreprise.

I have been fortunate to rise through the ranks at a fairly steady pace but not because I have ever been shown how to do the job properly, it's always just been on me to figure it out. The people who take short cuts and cheat, always get the recognition.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

I have 4 stores and no staff

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

My best friend works here with me

Qu’est-ce qui vous rend le plus heureux au travail?

Getting to celebrate my sales reps successes

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Dont know them to answer this

Quelles sont les meilleures choses à propos de votre équipe?

They're fun and supportive friendly

Quelles sont les meilleures choses à propos de votre équipe?

We support one another and celebrate each others success

Quelles sont les meilleures choses à propos de votre équipe?

We as a BM team collaborate and celebrate one another

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

We can steer the vibe in our district wherever we want

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

We as a DM team celebrate one another even when our RD does not

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I make 5k more than someone who has 2 stores and I have 4

Qu’est-ce qui vous rend le plus heureux au travail?

Getting to help those in my charge reach goals on their vision board, getting to promote people internally

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Understanding the challenges in the field and actually helping us find solutions to navigate them instead of pointing to an excel sheet and telling us to do better

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

they shift all compensation plans toward bigger markets which leave the smaller districts out in the cold to struggle, all incentives are based for those who already have a thriving district verses those who have to rebuild the entire thing because it was poorly managed before we got here

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

My direct leader is invested in me as an individual. He knows my husband's name, my kid's names, where I want to go and is even reading a leadership book with me in order to help me grow. He listens, encourages and guides without ever making me feel small or stupid.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

They keep asking us for more contro but continually cut the contro each product we sell gives-they continually ask us to do more with less. A BM is a district level leader but they executive team treats us like 2nd class. President's Club for ex-DMs get 10 spots, BMs 5 with the same no of competitor

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