Victra – Lack of training on Omni and customer scenarios, however the training on sales approach and best practices is phenomenal. I do have several days I feel like I am on my own and cannot get answers to things I am unsure of and spend too many hours to find out the process on my own
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon!Lire la suite
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Lack of training on Omni and customer scenarios, however the training on sales approach and best practices is phenomenal. I do have several days I feel like I am on my own and cannot get answers to things I am unsure of and spend too many hours to find out the process on my own
Qu’est-ce qui vous rend le plus heureux au travail?
When Omni works correctly thrift the day
Quelles sont les meilleures choses à propos de votre équipe?
Answer my reps when I cannot
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
How everyone shares their skills to better people!
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Seem to care about the employee, best I have ever seen
Quelle est la meilleure partie de votre programme de rémunération?
Bonus pay although it seems to be capped low as a multi unit
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