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Victra Compagnie réclamée
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! Lire la suite
We need to slow down hiring. And focus on higher quality reps. Many new GMs are having problems with reps who are hired by DMs just trying to keep headcount up. And I dont think my voice is heard when it comes to bringing up issues that are arising. Trainers know our dilema, DMs overlook them.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Open door policy, plenty of resources to grow as a manager and individual.
Qu’est-ce qui vous rend le plus heureux au travail?
I enjoy running my store and creating the results my management is looking for.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Our trainers let us know how the bonus structure used to be. Hearing what blue store managers used to make vs now is a less than ideal revelation.
Quelles sont les meilleures choses à propos de votre équipe?
Good team, I would like more accountablility for hiring better people. I feel like we are just keeping some people due to staffing issues and that can impact business in a negative way more than having extra help benefits us overall.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I feel like there is a disconnect between DM and GM. The understanding of day to day expectations and interactions can be watered down. The training team has made it clear that bad reps can cause problems at stores but it seems like there are DMs just keeping bodies at stores.
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