Comcast – The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

paragonabile Awards

Comcast società ha sostenuto

As a Fortune 50 leader, Comcast NBCUniversal sets the pace for innovation across the industry and creates a variety of career opportunities worldwide. leggi di più

DIPENDENTE PARTECIPANTI: 633

Nominale Complessiva: 11203

Amministratore delegato: Brian Roberts

The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Unionize

Qual è la parte migliore del tuo compenso?

Free internet, major retailer discounts, and free transit pass.

Che cosa deve fare il gruppo dirigente per migliorare?

Fostering a constructive and friendly environment, leading by example, mentoring all direct reports in one way or another.

Che cosa ti rende più felice sul posto di lavoro?

Comcast cares about me as a person.

Qual è la parte migliore del tuo compenso?

The benefits and the stock options

Rate your company

The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies