
Right now it's still mediocre. There are still opportunities that need to be improved. The culture is different both positive and negative. Positive in a way that compensation is better than other companies but the culture of not giving equal opportunity to learn from mistake to be better.
The culture is different from other centers.
I like the open door policy
Interacting and working with other leaders
The team and building relationship.
Willing to compromise and work with me despite with the reshuffle happened last May.
I am an external hire for Team Manager and I feel like I am underpaid
The majority of my team is external and new to the company. We are learning together.
The promotion of wellness of their employee which is the first time I have experienced in 14 years working in the BPO.
One thing that is good about our leadership is diversity. We all came from different upbringing and different leadership point of view but no matter the differences, we all compromise.
Due to the recent salary alignment of most leaders, the value of external hires for their competencies is no longer being weigh. Though the salary alignment's goal is equality but this does not remove the idea that external hires would feel underpaid.