Enshored – I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management. | Comparably

Enshored – I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management.

Enshored società ha sostenuto
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. leggi di più
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I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

it's turning to a nightmare

Quali sono alcune delle cose migliori della tuo team?

collaborative and willing to help each other

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Team mates are friendly and cooperative

Che cosa sta andando male e come può essere migliorato?

Overworked. Exhausting task. workload mentally exhausting.

Quali sono alcune delle cose migliori della tuo team?

Teammates are collaborative and friendly.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

KPI incentive for everyone not just the 19% of the entire Enshored population

Cosa ti piace di più del team di leadership?

My manager cares to me as a person and understand my dilemma in work

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

allows team building which helps the team make connection and build a better co-worker relationship

Che cosa ti rende più felice sul posto di lavoro?

somewhat the account is quite stressful as f the moment because of the sudden changes happening from time to time

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Account is requiring a very idealistic KPI yet there is no acceptable reward and recognition. A more aligned incentive grid will be appreciated.

Che cosa deve fare il gruppo dirigente per migliorare?

The Management is quite insensitive on the agent's EQ and mental health. They are not understanding enough that the goal and numbers they are projecting is contradicting in each of KPI. They need to establish a realistic goal, not idealistic. This is a complete opposite of a good retention.

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