Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied | Comparably

Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Enshored società ha sostenuto
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. leggi di più
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At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Experience I only need to be here to survive

Che cosa ti rende più felice sul posto di lavoro?

if they will provide the salary alingment

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

my teammates only no other thing

Quali sono alcune delle cose migliori della tuo team?

They are helpful when it comes to ask assistance

Quali sono alcune delle cose migliori della tuo team?

Camaraderie on all aspects and we share our best practices

Cosa ti piace di più del team di leadership?

My Team Manager encourage me to do better even if I make mistakes

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

No pack lunch anymore also they have promised the alignment but until now we have not receive any response from them.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

The reason for that is new hires is much higher salaries than the old agent. On which we already contributed alot on this company and I need the salary alignment

Cosa ti piace di più del team di leadership?

Needs Improvement when it comes to decision especially that you are making your effort to be on top of the bidding but they changes your schedule even if there is same tier that is at the bottom

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Culture on this company is good how ever sometimes it was too toxic due to changes that sometimes it will effect right away. Changes is constant but sometimes it will give us sometimes to adjust not that it will take effect right away.

Che cosa sta andando male e come può essere migliorato?

Because I can see that some of us especially new hires which is higher salary than from us who is already tenured. They inform us last year about salary alignment but until now we dont have any updates. As you are seeing many tenured agents already resigned due to that. Hope they can see that.

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