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GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
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There is definitely a lot of favoritism, and seems like good amount my Latinx colleagues seem to have a harder time too. I would like to see some more diversity with the seniors. speaking as a POC. Growth is limited and hardwork is not rewarded, which demoralizes many. Managers should be reviewed.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Living is even more expensive now. GoodLeap is one of the biggest solar financing companies in the nation, yet their employees are living paycheck to paycheck. I actually have to get rid of some benefits I cant afford. This job is quite stressful and limited in career growth. A raise is needed.
Quali sono alcune delle cose migliori della tuo team?
What I have found is that managers that prioritize team dynamics and collaboration will have a better average per agent. Plus, it makes the day feel lighter, and actually make those look forward to coming back the next day. We deal with a lot negativity it feels good to be supported by the team.
Che cosa deve fare il gruppo dirigente per migliorare?
They need more realistic metrics. A lot of my colleagues are very stressed out and on the verge of being burned out. Mental health is not taken into consideration, and it has started to affect me outside of work. A raise or cost of living adjustment is needed, people are living paycheck to paycheck.
Che cosa sta andando male e come può essere migliorato?
A raise would help a lot. We get a lot of push from our managers about our metrics, but we are not paid enough. Others are not paid extra for the skills they are using. Telling managers to ease up, and actually give feedback that will help agents improve rather something generic like "more enthusias
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
When team members share their struggles, and I feel like I'm not alone or as if I'm not doing things right. It feels like a community, because we are all in this together. Knowing this allows us to go harder in every call, and not let it get to us. But the work and management does get stressful
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