
This journey started 7+ years ago, as an "in between jobs" kind of situation. The culture & leadership team really captured me; now, almost a decade later, being able to lead that group of people that made me fall in love with the company has become a great honor
Very rewarding experience, I came in with a short-term plan, but 8 years later I am more committed than ever to drive the company's vision and mission!
I started as an agent in between jobs and 8 years later I'm leading a site. I've been blessed with working amongst an amazing group of people that drives me to do my best every single day. although I've put in the work, I couldn't have done what I've accomplished without & diverse and talented team
Startek has become the greatest learning journey of my life, learning about the business, the people, and the world
the relationships that we are able to build
my team and seeing their growth
we work in a safe, diverse and fun environment
the benefits with local businesses and our private medical service
the partnership and cooperation that the team has to accomplish goals
private medical insurance and wellness space discounts such as gym membership discounts
the people and interactions you have with teammembers from across the world
My director is able to provide proper feedback and help with my development.
the diversity of people and the way that they are valued in the company
the transparency in which decisions are made and communicated to the rest of the team
a good mix of tenures that create an environment of development and motivation that drives our shared goals
how everyone feels welcomed and included in the decision making. creating a culture of partnership vs a culture of hierarchy.
I would say eligibility to increase pay with annual performance and how our payrate compares to similar positions in the market
leading an amazing group of people and watching/helping them develop, and at the same time continue to develop myself through our shared experiences.
the latest changes that the company has gone through, really paints the picture of what the executive team's goal is. a more nimble and efficient company.
being able to unravel issues that impact my site, which normally involves dealing and motivating a group of amazing individuals that will resolve any challenge that they encounter
the way my team develops, through the years I've seen both professional and personal growth from my team, which motivates me to work hard and support that growth.
the way everyone is valued in the company. It doesn't matter what position you hold or where you come from, you feel part of the success of the company
how people is valued, we are striving for financial and performance targets. But the people comes first in our culture and we work daily to keep this a reality
The company has amazing benefits and a work culture we've all worked hard to build, but in terms of salary, we're measured well below the market, which is discouraging.
I would say that on top of being fully aligned with me Country's labor laws, we have additional benefits that really differentiates Startek, like private medical care and meal and transportation subsidies for it's employees
that the actions of the leadership team are aligned to the company's mission of effectively combining People, Technology and Data to deliver customer experience excellence... Never overlooking the needs of the three main stakeholders (Employees, Clients, Shareholders) in the decision making
my team is engaged, and striving for our shared goals. Everyone is aligned on the expectations and work together to get there. even with the limitations we face, the team strives in finding alternative solutions and ways to motivate our frontline
that even though there are a high amount of clients, even the CEO gets interested in how every program is doing, and willing to take time to meet and get those updates directly from the team. that type of openness speaks about their commitment to the success of the company
We have built a team that champions diversity as we believe diverse teams create better outcomes. One thing about my team in particular that I feel very proud of is the level of experience, but also the level of engagement that is not easy to build in a tenured team.