
joyful ambiance and great immediate colleagues
Necessities of life and close coworkers.
Professionalism due to lack of training.
With the tasks that was given to SME/QD/CSR2 and the role that the company gave them; the compensation shouldn't be the same or just a little bit higher as to those with normal agents. That's why the support team is declining in terms of work ethics and professionalism. Support here was just a title