
Wages and compensation package is superb
Very few weekends off.Little parking for disabled personnel.poor 401
Effective solutions and best-cases are always freely exchanged-- we always grow quickly together.
Open responses, made you think and show your unique solutions to a problem.
Realistic metrics, departments needed to correct errant ordering and dispatch issues open later hours to support customers real life schedules, not business 8:30 to 6 Mon-Fri only!!!
Concentrate on rating our metrics realistically, not on idealistic outcomes. A customer issue may take 5 minutes or 20 minutes to resolve... we shouldn't have our screens flashing angrily when we are on a call 12 minutes in!!!
Need a whole new outlook from the top down (Executive) or sell off the entire FiOS/ Copper side of the business and become Wireless only. Senior management that makes metrics numbers is completely clueless and gets worse by the quarter. New technologies are deployed with known flaws.