Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change. | Comparably

Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

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The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

Quali sono alcune delle cose migliori della tuo team?

There is a dynamic relationship among team members.

Qual è la parte migliore del tuo compenso?

I like the medical and dental coverage included in my benefits.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

Employees should come first. Opportunities should be given to everyone, not just a select few.

Che cosa sta andando male e come può essere migliorato?

They change the metrics so frequently and make it impossible to reach. The environment is so toxic.

Che cosa deve fare il gruppo dirigente per migliorare?

They need to start listening to their employees regardless if they are outsourced or in-house. They need to stop pretending as if they are God's gift to mandkind. They need to talk and listen to their employees.

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