Comcast – The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

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Comcast Empresa reivindicada

As a Fortune 50 leader, Comcast NBCUniversal sets the pace for innovation across the industry and creates a variety of career opportunities worldwide. consulte Mais informação

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CEO: Brian Roberts

The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Unionize

Qual é a melhor parte das suas compensações?

Free internet, major retailer discounts, and free transit pass.

No que a equipe de líderes deveria melhor?

Fostering a constructive and friendly environment, leading by example, mentoring all direct reports in one way or another.

O que faz você mais feliz no trabalho?

Comcast cares about me as a person.

Qual é a melhor parte das suas compensações?

The benefits and the stock options

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The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

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