Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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So far it has been great
Brevemente descreva a sua experiência na companhia.
Unless I can see results or action plans (not just plans) on the cry that we have been raising since before, I cannot say that I am satisfied during my stay. There has to be a way for work and compensation be fair.
Quais são algumas das melhores coisas da sua equipe?
we help each other in out team
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
people are easy to get along with
O que faz você mais feliz no trabalho?
incentives and bonuses or any additional pay
Quais são algumas das melhores coisas da sua equipe?
We help one another to improve.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
helping each other as a team
O que faz você mais feliz no trabalho?
free food and friends at work
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
salary alignment and additional allowance for chat agents
O que você mais gosta nos lideres?
Leaders are accommodating and approachable.
O que você mais gosta nos lideres?
goal focused and agent centered
Qual é a melhor parte das suas compensações?
Higher than my previous company.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
nothing to mention for now
O que você mais gosta nos lideres?
Some leaders are helpful where you can feel that they are willing to help.
Quais são algumas das melhores coisas da sua equipe?
I can sometimes ask for assistance in case the concern on chat is overwhelming. Like handling 2 imminent chat at a time.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The work load of a chat agent and support is way off. While chat agents are busy assisting 2 chats at a time, most support are sleeping, talking (loudly), singing, and they are paid more than us (chat agents). Chat agents should be receiving more for the work they do.
O que está ruim e como pode melhorar?
Basic salary alignment and additional allowance for chat agents. While support aims to reach 8 tickets to solve in a day only then they can do something else after, chat agent does not have time to rest. We continue to work as long as there's a customer who reaches out. NO REST IN BETWEEN.
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