Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Overall, I feel very insecure in this work due to the consistent threat of receiving an NTE whenever we can't meet a specific target. Based on KPI's, we cannot recover from a failing score using AHT and Variance if our Quality is failed. What is the essence of having an AHT and Variance?
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Increased salary and they also removed our allowance.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Basic salary is lower than the normal salary of a Content Moderator
No que a equipe de líderes deveria melhor?
They made it hard for employees to come to work by removing the work from home setup.
O que você mais gosta nos lideres?
I like how my manager gives us an update regarding our score. Motivates us on coming at work everyday.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Asked my manager about the annual raise and s/he said it's 50/50 (if there is). Content Moderator's salary should be higher than 16k. But since we are work from home most of the time, I accepted it. But I was disappointed when I heard that we will be full RTO next month.
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