Enshored – I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management. | Comparably

Enshored – I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management.

Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. consulte Mais informação
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I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management.

Brevemente descreva a sua experiência na companhia.

it's turning to a nightmare

Quais são algumas das melhores coisas da sua equipe?

collaborative and willing to help each other

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Team mates are friendly and cooperative

O que está ruim e como pode melhorar?

Overworked. Exhausting task. workload mentally exhausting.

Quais são algumas das melhores coisas da sua equipe?

Teammates are collaborative and friendly.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

KPI incentive for everyone not just the 19% of the entire Enshored population

O que você mais gosta nos lideres?

My manager cares to me as a person and understand my dilemma in work

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

allows team building which helps the team make connection and build a better co-worker relationship

O que faz você mais feliz no trabalho?

somewhat the account is quite stressful as f the moment because of the sudden changes happening from time to time

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Account is requiring a very idealistic KPI yet there is no acceptable reward and recognition. A more aligned incentive grid will be appreciated.

No que a equipe de líderes deveria melhor?

The Management is quite insensitive on the agent's EQ and mental health. They are not understanding enough that the goal and numbers they are projecting is contradicting in each of KPI. They need to establish a realistic goal, not idealistic. This is a complete opposite of a good retention.

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