Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied | Comparably

Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. consulte Mais informação
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At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Brevemente descreva a sua experiência na companhia.

Experience I only need to be here to survive

O que faz você mais feliz no trabalho?

if they will provide the salary alingment

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

my teammates only no other thing

Quais são algumas das melhores coisas da sua equipe?

They are helpful when it comes to ask assistance

Quais são algumas das melhores coisas da sua equipe?

Camaraderie on all aspects and we share our best practices

O que você mais gosta nos lideres?

My Team Manager encourage me to do better even if I make mistakes

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

No pack lunch anymore also they have promised the alignment but until now we have not receive any response from them.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

The reason for that is new hires is much higher salaries than the old agent. On which we already contributed alot on this company and I need the salary alignment

O que você mais gosta nos lideres?

Needs Improvement when it comes to decision especially that you are making your effort to be on top of the bidding but they changes your schedule even if there is same tier that is at the bottom

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Culture on this company is good how ever sometimes it was too toxic due to changes that sometimes it will effect right away. Changes is constant but sometimes it will give us sometimes to adjust not that it will take effect right away.

O que está ruim e como pode melhorar?

Because I can see that some of us especially new hires which is higher salary than from us who is already tenured. They inform us last year about salary alignment but until now we dont have any updates. As you are seeing many tenured agents already resigned due to that. Hope they can see that.

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