Enshored – Scored most of the questions 7 or neutral as we see more areas to work on for people | Comparably

Enshored – Scored most of the questions 7 or neutral as we see more areas to work on for people

Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. consulte Mais informação
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Scored most of the questions 7 or neutral as we see more areas to work on for people

Brevemente descreva a sua experiência na companhia.

Looking forward to see positive changes not only to our account but to the overall of the company. To Executive Leaders, how do we measure success of each account aside from client survey? Do we have plans of sharing financials month on month? HR, why are we allowing employee's kids in prod?

Brevemente descreva a sua experiência na companhia.

Exe Team needs to review benefits and BCP(sleeping quarters and shuttle service); Leave allocation and process; Sprout Log in versus Tool Log in ( lost hrs) for agents; Overall company engagement activities; Career Dev needs revamp on their curriculum and doing health checks after TM trainings

O que faz você mais feliz no trabalho?

Sharing my best practices to my team

Qual é a melhor parte das suas compensações?

HMO per illness coverage amount

Quais são algumas das melhores coisas da sua equipe?

ready to help when ask

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Can't think of specific area

O que precisa melhor na cultura da empresa?

Start hiring for Attitude, Leadership and Motivation as skills can be taught.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

can be collaborative and open minded as long as we have open comms

O que faz você mais feliz no trabalho?

sharing best practices and getting to know more the people I work with

Qual é a melhor parte das suas compensações?

Leave conversion process should be revisited and agent salary bracketing specific to our account

Quais são algumas das melhores coisas da sua equipe?

Resistant to change and team members with high ego and failed to practice integrity

O que está ruim e como pode melhorar?

additional incentives to drive performance apart from company monthly top performers benefits, we should also learn to celebrate small wins to inspire others

Quais são algumas das melhores coisas da sua equipe?

The team needs leadership training and a department who will actively do the follow through such as Learning and Dev Team if there is one here.

Qual é a melhor parte das suas compensações?

Leaves can be earned upon day1 but can only be utilize upon regularization. Limited count of VLs to be paid if unused wherein policy is also tricky which does not inspire the employee

O que você mais gosta nos lideres?

Executive Leaders should focus on improving their way of communicating with employees about targets ( Financials) and expected actions coming for the next quarter. Employees are also interested to know if their account is profitable ( margin) which makes the employee understand their value.

O que você mais gosta nos lideres?

Managers know what is needed for their account to be at its best in terms of performance. CSM needs to work on client relationship in terms of coordinating tasks being given to Ops such as additional LOB wherein CSM should be on top of. Discussion with clients on paid resources such as training

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