Enshored Empresa reivindicada
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Overall satisfied but salary & leave benefits are relatively low compared to other BPOs. What we have is just the bare minimum for annual leaves. If other BPOs can offer 20 annual leaves (excluding sick leave), why can't we? team allowance is quite low too (100 per Hero!).
Brevemente descreva a sua experiência na companhia.
company can't keep up with its growth. salary alignment is slow and it abuses the dedication of the employees. Inflation is hurting everyone but policies are just being played around. Gazillion wfh sureys have been done but company insisted on RTO especially to employees who are close to the office
Brevemente descreva a sua experiência na companhia.
it used to be challenging yet fun but with the restructuring that happened, it shows that the Ops Mgr assigned to us cant adapt to our established culture. If you are outside their circle, it is unlikely that you will get promoted.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
fair coverage. proper management and leadership training
O que você mais gosta nos lideres?
consistent exposure to achieve team's goals
Quais são algumas das melhores coisas da sua equipe?
that they are flexible in general
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
my co TL/TM's cohesive working structure
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
equal task distribution, salary alignments, abuse of coverage
O que você mais gosta nos lideres?
open communication is always exercised
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
It has always been the transparency and open communication
Quais são algumas das melhores coisas da sua equipe?
that we can work and operate properly even without our Ops Mgr
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
the offer was pretty low which I overlooked so a salary increase will be nice.
No que a equipe de líderes deveria melhor?
Ops Mgr should know the dynamic of the team and should be knowledgeable about the program
O que faz você mais feliz no trabalho?
that I can wake up few minutes before my shift and still do little errands while working
O que faz você mais feliz no trabalho?
I enjoy being part of the recruitment of our team but the recruitment team is unfortunately not cooperative
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I need to push and justify my coverage to my ex boss to understand that I am being underpaid
O que está ruim e como pode melhorar?
Our Ops Mgr has little understanding about our programs. You can ask her and she won't be able to provide a process.. But she's very quick at admin requests- change of sched/PTO approvals. You can observe that in our recorded meetings with the clients.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
exposure to management but not properly compensated. I feel my salary is not aligned from the very beginning. I was promised a better position but until I asked, I'd not know that it would not push through. I work more or less of an ops manager position but with a salary of a senior team lead only
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