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GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
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The job posting was misleading, this is more of a sales position that customer service and our stats are based on sales. There is NO work/life balance and if an employee gets sick and needs time off, the managers try everything in their power to harass you and get you fired. I would NEVER recommend.
Quais são algumas das melhores coisas da sua equipe?
Teamwork, and their willingness to mentor the newcomers
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Speaking Spanish is a skill and therefore should be paid in addition to regular pay.
O que precisa melhor na cultura da empresa?
Have a variety of duties throughout the day. Spending an 8 hour only taking calls can be tedious. However, splitting the day perhaps between answering email correspondences from customers half the day and the rest on the phone creates a healthy work balance.
No que a equipe de líderes deveria melhor?
Maintain a balance of both good and bad feedback. Only hammering the bad can cause severe stress to an employee. However, maintaining a good balance while also providing positive feedback can keep the employee motivated. The managers also do not invest enough time to properly train their team.
O que está ruim e como pode melhorar?
Constantly pitching mortgage sales to a customer can be quite frustrating to a customer. I hear it everyday from them. They are just tired of the company harassing them with sales pitches. Sometimes the customer is called 2-3x a day. I believe calling them quarterly instead of everyday would be best
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