Verizon – Customer satisfaction is very poor. Lots of wrong decisions by higher management to have dismal financial results in the last 5 yrs. | Comparably

Verizon – Customer satisfaction is very poor. Lots of wrong decisions by higher management to have dismal financial results in the last 5 yrs.

Verizon Empresa reivindicada
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Customer satisfaction is very poor. Lots of wrong decisions by higher management to have dismal financial results in the last 5 yrs.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

some departments are very good and effective. Others are very poor in performance and improvements.

O que está ruim e como pode melhorar?

solve customer issues at a lower price point. Currently, customers are charged higher for lower service quality due to very little/ no competition at all.

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