
The conversation with the interviewer.
Better in-house training and a clear path to advancement and income improvement.
Executives appreciating the need to be honest and supportive of staff and customers.
Friendly and trustworthy. Most of my coworkers want to do a good job.
The people I work with, my coworkers. Being thanked when I am able to help a customer without much drama.
I think the training of Customer Service Reps, both live and online, needs to be improved. We sometime lack the information to solve problems that come up multiple times.