Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change. | Comparably

Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

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The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

Quais são algumas das melhores coisas da sua equipe?

There is a dynamic relationship among team members.

Qual é a melhor parte das suas compensações?

I like the medical and dental coverage included in my benefits.

O que precisa melhor na cultura da empresa?

Employees should come first. Opportunities should be given to everyone, not just a select few.

O que está ruim e como pode melhorar?

They change the metrics so frequently and make it impossible to reach. The environment is so toxic.

No que a equipe de líderes deveria melhor?

They need to start listening to their employees regardless if they are outsourced or in-house. They need to stop pretending as if they are God's gift to mandkind. They need to talk and listen to their employees.

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