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Victra Empresa reivindicada
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! consulte Mais informação
Way higher stress and pressure than originally advertised, but the pay is very good. Burnout is very high and people always seem scared of losing their job, regardless of if they are doing well or not. Constant change in direction of the company leads to scattered reps.
Brevemente descreva a sua experiência na companhia.
I have spent nearly 3 years with Victra, and the first years were the best. This last year has been a struggle with paycuts and adjustments to how I can work (salary moved to hourly, no manager phone number, stricter guidelines on scheduling, taking away manager agency)
O que você mais gosta nos lideres?
Constant communication and availability when needed.
Quais são algumas das melhores coisas da sua equipe?
Collaborative efforts and always trying to stay on top
O que está ruim e como pode melhorar?
Overstressed due to overwork, always trying to stay number 1
No que a equipe de líderes deveria melhor?
Managing work life balance, managing goal expectations, not leading through fear of losing a job
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Since becoming a manager, I have seen nothing but pay cuts and negative adjustments to the ways I can work.
Quais são algumas das melhores coisas da sua equipe?
My peers of other GMs and MGMs in my district are always collaborative on ideas and how to best run and affect the district.
O que precisa melhor na cultura da empresa?
Focus on customer retention through taking care of their needs, and not pushing product they do not want or need. Employees are scared to lose their jobs when goals can't be hit.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Our state changed laws that impact my position, no longer making it salaried. Due to this, I lack tools I would normally have access to run my job effectively when clocked out. It isn't clear what time I should and should not be working. The PTO structure doesn't work with hourly manager pay.
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