
the Culture is innovative and cutting edge.
Annually cost of living raises for local Commercial Ops, Non-sales employees.
Co-workers are great. Leadership is inept, untrained and has no scope for workload.
The relaxed style of questions, and the team members who conducted it- were fabulous.
They are great people, who have to deal with not being able to pay people the standard salary for our industry.
Feeling like a positive part of history, playing a positive part in some of the hardest times of our client's patient's lives.
Innovation and culture. The 2 original ambry values that we are trying to cling to, to not lose, as the company shifts in different directions.
Leadership is inept and untrained. Staff would need to be expanded and appropriately compensated for the additional workload created by the Deals closed by the sales team.
We are all getting though this together. We, at the team level actively practice Ambry One. Managment does not. We, the Ambry Team, should all be fairly compensated.
Hiring, new deals are made without any thought to appropriate staff size. There are less than 2 handfuls of people barely keeping customer operations afloat. Not enough staff for client base.
Ambry made a observable profit during the pandemic, but "they/execs" say that we still need to cut, and hold back on fair compensation, raises and promotions. It's not right, and VERY out of character of the original Ambry. People over profits, not the profit over people mentality we have currently.
You have to fill out these surveys every month/quarter/mid year, which get you nowhere. You may get a taxable bonus of less than $200 once in a year- but you have to take on more work, without payment compensation. Customer Operations will hire at a "higher going rate" but will trap you there.