First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise. | Comparably

First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Заявленная компания
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. читать еще
Эта компания принимает отзывы от проверенных сотрудников
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Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

В чем руководство должно стать лучше?

lets pay our people better, cost of living is outrageous, pay them, care for them, retain them

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

Pay us more money and dont make all these bull crap "employee appreciation days" when you dont appreciate us

Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?

My coworkers don't work at all. They are lazy and have no customer service skills. But they are always praised for doing NOTHING!

В чем руководство должно стать лучше?

They don't even know us. They make these grand decisions that are awful and the frontline staff is left to handle the customers and all the bugs of these decisions.

Что идёт не так, и как это можно улучшить?

we can never give customers they cash they want because of C3, we never have enough cash in the branch. DMI is absolutely awful and the frontline is responsible for all the complaints and issues.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

I am a frontline mentor and only get paid a whole dollar when I am mentoring. CRR mentors get $3 when they are mentoring and floats get an extra $1 all the time, even when they dont float. I give all my free time to this place to get a wage that isnt even "fair market value.

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