First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Заявленная компания
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. читать еще
We are collaborative, and the support on the team is great
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Valued as a team member, the ability to voice my concerns and seek assistance with policy/procedure changes
Что идёт не так, и как это можно улучшить?
I feel there is lacking communication between departments and the executive leadership, which tends to cause snowballing issues. Cleaning up communication and offering more flexibility in work. Invest in our tools (ie a CRM, a working phone system, support remote work)
В чем руководство должно стать лучше?
Communication is very lacking. Many departments seem to operate autonomously and independent of one another, causing confusion and miscommunication between teams, customers, and branches. When changes are made, those with direct seem to be the last to know, or learn it from our customer base.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Compensation nationally has not kept in pace with inflation, so it is inherently low. Combined with a position in customer care that requires consistent training in roles above my paygrade, while adding more tasks from those roles to my own, without any meaningful increase in wages or benefits
Other Employee Reviews for First Merchants
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