Liveops Заявленная компания
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. читать еще
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I've met a lot of truly wonderful people, but it takes some serious hussle to make a livable amount of money, and it's usually too much stress for the amount of compensation. Sometimes it doesn't matter how hard you work, you just get unlucky.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
A sense of team work, and successes are acknowledged
Что вам больше всего нравится в команде руководства?
They have always been there to listen and provide support, and I feel like they genuinely want me to succeed.
Что идёт не так, и как это можно улучшить?
Most customers I speak to seem confused as to what it is the client I work for does, and it leads to a lot of frustration for the customer.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
The pay is not enough for the level of stress and work you have to do off the phone, which you are not compensated more than a few pennies for.
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