Liveops Заявленная компания
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. читать еще
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they constantly over hire for campaigns which in turn leaves employees fighting for hours and have went weeks unable to work. Also will require 4 weeks training unpaid.
Что бы вы хотели улучшить в процессе собеседования в вашу компанию?
Better communication and less tech issues.
В чем руководство должно стать лучше?
communication when issues arise, all they can tell you is to create a case.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
co-workers have teams and other ways to help anyone with questions or just needs help.
Каковы самые лучшие качества в вашей команде?
employees come together to help one another and often know more than the team leads or trainers.
Что идёт не так, и как это можно улучшить?
Liveops is only concerned with the business that they contract with and show very little concern with the people that contract with them.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
They only pay for talk time, but have jobs that require work to be done off the phone like chat, email , and other duties which end up being unpaid work.
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