
Environment is not very helpful from tge higher ups.
Interview process was very good.
No benefits are provided for 1099 employee but at least offer some discounts.
We shoukd have full access to zoom for any meetings we want to have with our coworkers
Better training with more role plays with people who know what they are doing and can help and guide us.
Leadership needs to be more helpful when agents ask questions while on a call stop getting upset at agents for asking questions