Kim Crawford Goodman Smarsh CEO Rating

Smarsh CEO Kim Crawford Goodman Bio

Kim Crawford Goodman is the Chief Executive Officer at Smarsh. She is focused on scaling the organization’s operations and capacity to deliver an extraordinary customer experience.

Before joining Smarsh, Kim was the Head of Payments and Risk Solutions at Fiserv, Inc., a Fortune 500 company. There, she provided executive leadership for the company’s bill payment, prepaid, and financial and risk management solutions businesses, with additional accountability for digital payments.

With more than 25 years’ experience, she has held key leadership positions with many of the largest brands across financial services and technology, including American Express, Worldpay US, Dell, and Bain & Company.

Kim has extensive experience with global, complex businesses, requiring strategic customer relationships, a deep understanding of critical business drivers, and effective engagement of a large, distributed workforce. Kim holds degrees from Stanford University and Harvard Business School.

Smarsh CEO Kim Crawford Goodman At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Smarsh.

Based on 178 ratings, Kim Crawford Goodman ranks right above VERITAS TECHNOLOGIES LLC's CEO, Greg Hughes.

Smarsh's CEO is highly regarded by employees with Entry Level experience, African American/Black employees, and the HR department. However, the Product department, Hispanic or Latino employees, and the Design department have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.