Dillard's – I could not get my cash refund at the register yesterday and was sent all over the store looking for the cash refund desk. I was told that this policy is for safety of the associates. Doesn't sound to me like they have customer service as a focus at Dillards.

Dillard's, Inc. is a mid-range department store chain in the United States read more

I could not get my cash refund at the register yesterday and was sent all over the store looking for the cash refund desk. I was told that this policy is for safety of the associates. Doesn't sound to me like they have customer service as a focus at Dillards.

What would you most like to see improved at your company?

Need new management. Unrealistic sales goals

What are some of the best things about your team?

We work out our problems (competiveness, territorial, work load sharing).

What do your coworkers need to improve and how could you work together better?

Improvements need to made towards true teamwork.

What is the best part about your compensation package?

There are raises every 6 months

What does the leadership team need to get better at?

Innovation in the marketplace. Getting out of the ruts

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