Enshored Claimed Company
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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I am not confident to recommend my fried to work here especially if it's in the same account. It's very exhausting not because of the workload but entirely with the management.
Briefly describe your overall experience at your company
it's turning to a nightmare
What are some of the best things about your team?
collaborative and willing to help each other
What is most positive about the culture and environment at your company?
Team mates are friendly and cooperative
What's going wrong and how can it be improved?
Overworked. Exhausting task. workload mentally exhausting.
What are some of the best things about your team?
Teammates are collaborative and friendly.
Why do you feel undervalued and what would make you feel better about your compensation?
KPI incentive for everyone not just the 19% of the entire Enshored population
What do you like best about the leadership team?
My manager cares to me as a person and understand my dilemma in work
What is most positive about the culture and environment at your company?
allows team building which helps the team make connection and build a better co-worker relationship
What makes you most happy at work?
somewhat the account is quite stressful as f the moment because of the sudden changes happening from time to time
Why do you feel undervalued and what would make you feel better about your compensation?
Account is requiring a very idealistic KPI yet there is no acceptable reward and recognition. A more aligned incentive grid will be appreciated.
What does the leadership team need to get better at?
The Management is quite insensitive on the agent's EQ and mental health. They are not understanding enough that the goal and numbers they are projecting is contradicting in each of KPI. They need to establish a realistic goal, not idealistic. This is a complete opposite of a good retention.
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