69
out of 100
Comparably Awards
Gap Inc. Claimed Company
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com.
Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman,?regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
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Gap Inc. Competitors
Gap Inc. competitors include Talbots, Abercrombie & Fitch Company, Macy's, J. Crew and Forever 21. Gap Inc. ranks 1st in Gender Score on Comparably vs its competitors. See below how Gap Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd
See Gap Inc. Culture vs Competitors:
Gap Inc. Competitors at a Glance
CEO Ratings Comparison
Gap Inc. CEO Score Ranks 2nd
399 Employees at Gap Inc. rate Richard Dickson a 66 out of 100, which ranks them 2nd below Abercrombie & Fitch Company's CEO,Fran Horowitz. Last rating was 6 days ago.
- 1st
Fran HorowitzAbercrombie & Fitch Company131 Employees at Abercrombie & Fitch Company rate Fran Horowitz a 69 out of 100, which ranks them 1st out of Gap Inc. competitors. Last rating was 2 months ago.
- 3rd
Lizanne KindlerTalbots65out of 100161 Employees at Talbots rate Lizanne Kindler a 65 out of 100, which ranks them 3rd out of Gap Inc. competitors. Last rating was a month ago.
- 4th
James BrettJ. Crew63out of 100207 Employees at J. Crew rate James Brett a 63 out of 100, which ranks them 4th out of Gap Inc. competitors. Last rating was months ago.
- 5th
Jeff GennetteMacy's62out of 1002007 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 5th out of Gap Inc. competitors. Last rating was 6 days ago.
- 6th
Winnie ParkForever 2154out of 100926 Employees at Forever 21 rate Winnie Park a 54 out of 100, which ranks them 6th out of Gap Inc. competitors. Last rating was months ago.
Product Quality Score Comparison
Gap Inc. Ranks 2nd in Product Quality Score
374 Customers rate Gap Inc. Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below J. Crew.
NPS Comparison
Gap Inc. Ranks 3rd in Net Promoter Score
519 Customers rate Gap Inc. Net Promoter Score a 7, which ranks it 3rd against its competitors, below Abercrombie & Fitch Company. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Gap Inc. to a friend?”.
Pricing Score Comparison
Gap Inc. Ranks 2nd in Pricing Score
339 Customers rate Gap Inc. Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below J. Crew.
Customer Service Comparison
Gap Inc. Ranks 2nd in Customer Service
329 Customers rate Gap Inc. Customer Service a 3.6/5, which ranks it 2nd against its competitors, below J. Crew.
Overall Culture Score Comparison
Gap Inc. Ranks 3rd in Overall Culture Score
689 Employees rate Gap Inc. Overall Culture a 64/100, which ranks it 3rd against its competitors, below Abercrombie & Fitch Company. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Gap Inc. Ranks 2nd in Employee Net Promoter Score
540 Employees rate Gap Inc. Employee Net Promoter Score a -8, which ranks it 2nd against its competitors, below Abercrombie & Fitch Company. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Gap Inc. to a friend?”.
Gender Score Comparison
Gap Inc. Ranks 1st in Gender Score
124 Employees rate Gap Inc. Gender Score a 68/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Gap Inc..
Diversity Score Comparison
Gap Inc. Ranks 3rd in Diversity Score
106 Employees rate Gap Inc. Diversity Score a 61/100, which ranks it 3rd against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at Gap Inc..
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