Gap Inc. Culture | Comparably
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Gap Inc. Claimed Company
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman,?regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. read more
EMPLOYEE
PARTICIPANTS
682
TOTAL
RATINGS
5765

Gap Inc. Company Culture

Gap Inc. Culture

This score is derived from employee ratings & reviews
3.0/5
Gap Inc. Overall Culture is rated C-

Top Rated Culture Dimensions

Gap Inc. CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Richard Dickson Gap Inc. CEO
Richard Dickson
66 /100

Diversity at Gap Inc.

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Gap Inc. have rated Office Culture, Environment, and Team as the highest categories they have scored

Women at Gap Inc.

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Gap Inc. have rated Team, Environment, and Work Culture as the highest categories they have scored

Gap Inc. eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-8

Gap Inc. employees are -8% more likely to recommend Gap Inc. as a great place to work

35%Promoters
22%Passives
43%Detractors

Working at Gap Inc.

Working at Gap Inc. is rated below average by 682 employees, across various culture dimensions. Gap Inc. employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Gap Inc.’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in San Francisco. See below in detail how working at Gap Inc. was rated by employees.

Overall Company Culture at Gap Inc.

C-

Overall Company Culture at Gap Inc. is rated C-

Last updated 3 days ago

Bottom
35%

Gap Inc. ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 682 Employees

View Results
0
20
40
60
80
100
Product
76
Product76
Admin
72
Admin72
Marketing
72
Marketing72
Customer Support
68
Customer Support68
Sales
68
Sales68
Operations
66
Operations66
IT
62
IT62
Design
60
Design60
HR
59
HR59
Engineering
44
Engineering44

Gap Inc. Employee Reviews

Out of 570 Gap Inc. employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Gap Inc. improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From Gap Inc. Employees

  • What did you like most about the interview process?
    It was 18 years ago
  • What makes you most happy at work?
    Knowing that i am a great leader and my team can trust me
  • What are some of the best things about your team?
    We all support each orher.

Constructive Feedback From Gap Inc. Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    if we coupd get paid more money, if our employee discount worked online and if we could get paid time off
  • What does the leadership team need to get better at?
    They need to get b3tter at eaverything
  • What do your coworkers need to improve and how could you work together better?
    Management in the facilities is what needs improvement. We are working our butts off to meet unreachable, unreasonable goals

Gap Inc. Company Information

Gap Inc. Company Overview

Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman,?regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

Gap Inc. was founded in 1969 and its current CEO is Richard Dickson. Since its inception 57 years ago, Gap Inc. has grown to 135000 employees.

Gap Inc. Mission, Vision & Values

Gap Inc. Mission & Values

Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fisher set out to bridge all sorts of gaps since day one. And over 50 years later, we’re still driving their mission forward.

Sustainability and Corporate Social Responsibility at Gap Inc.

As Doris and Don Fisher built Gap Inc., they imagined a company that would also create opportunities for the people and communities touched by their business. In the decades since, we have been on a journey to realize this vision.

We strive to ensure that the people who make our products work in safe, fair conditions. We are committed to minimizing our environmental footprint. And we are dedicated to supporting the communities where we operate. We do this by collaborating throughout our value chain and across government, business and civil society to address systemic challenges. We also seek to engage our employees and customers across all our brands in our effort to build a more sustainable world.

Behind every headline about climate change, water scarcity or damage to the environment are real people and communities who face these environmental challenges every day. Many women and girls spend countless hours collecting water to care for themselves and their families. Others live in places that are especially vulnerable to the risks of a warming climate. To us, it is impossible to separate the environment from the people who depend on it. We are enriching communities by protecting our natural resources and supporting a healthy planet so people can thrive for generations to come.

Gap Inc.’s commitment to water stewardship runs deep.? As a founding member of the UN Global Compact’s Water Resilience Coalition, we have made ambitious commitments to work towards net positive water impact and a water resilient value chain by 2050.

Through the USAID Gap Inc. Women + Water Alliance we’ve empowered 1.5 million people to improve their access to water and sanitation in India.? In our sixth and final year of the program, we are seeing strong momentum to reach our ambitious goal to empower 2 million people—half of whom are women—to improve their water access by 2023.??

Launched in 2007, our innovative Gap Inc. Personal Advancement & Career Enhancement (P.A.C.E.) program was initially created to support women in the global apparel industry, and we have since expanded the program to community settings and more countries to unlock new possibilities for women and adolescent girls around the world.

Today, P.A.C.E. has three pillars: Workplace, Community and Academia. We deliver our P.A.C.E. community programs in multiple industries and settings around the world in partnership with local NGOs, governments, brands and schools. Our goal is to reach 1 million women and girls through supply chain vendor and community partnerships by 2022.

Headquarter2 Folsom St
San Francisco, CA 94105
United States of America
Websitewww.gapinc.com
Founding Date1969
Tel1-650-952-4400
Company StatusPublic
StockGPS
Jobswww.gapinc.com/en-us/careers
Social Sites

Gap Inc. Competitors

Gap Inc. competitors include Talbots, Abercrombie & Fitch Company, Macy's, and J. Crew. Gap Inc. ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Gap Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Talbots' Logo
    Talbots
    3.2/5
  2. #2
    Abercrombie & Fitch Company's Logo
    Abercrombie & Fitch Company
    3.2/5
  3. #3
    Gap Inc. Logo
    Gap Inc.
    3.0/5
  4. #4
    Macy's' Logo
    Macy's
    3.0/5
  5. #5
    J. Crew's Logo
    J. Crew
    2.8/5
  • View from Gap Inc. HQ in San Francisco
  • Gap Inc. headquarters in San Francisco, lit up for Pride 2021

Gap Inc. Employees

Gap Inc. has 135000 employees. 682 employees at Gap Inc. have reviewed Gap Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.

Overall, the 682 Gap Inc. employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Gap Inc. are not very pleased with their total compensation at Gap Inc., which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Gap Inc. are generally satisfied with their team. 682 Participants grade the quality of their coworkers a C. The majority believe the meetings at Gap Inc. are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Gap Inc. believe the environment at Gap Inc. is positive. Most Participants believe the pace of work at Gap Inc. is comfortably fast. About 71% of the employees at Gap Inc. work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Gap Inc. are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Gap Inc. employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Gap Inc. report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Gap Inc. have 4+ meetings
Meetings
A Day in the Life
75% of Gap Inc. employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Gap Inc. employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Gap Inc. employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Gap Inc. employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
66% of Gap Inc. employees call their work environment positive
Environment

Joining Gap Inc. - Employee Onboarding

The prevailing opinion from employees about joining Gap Inc. is that the company was very prepared on their first day. Gap Inc. employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Gap Inc. KPIs and OKRs

At Gap Inc. 44% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Gap Inc. KPIs and OKRs is essential for its success. Out of 22 Gap Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

AnswerPercent
Yes41%
No59%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes44%
No56%
Are the KPIs/OKRs for your department clear?

Gap Inc. CEO & Leadership

Gap Inc. CEO - Richard Dickson

Richard Dickson Gap Inc. CEO
66 /100

Gap Inc.’s CEO Richard Dickson started in this role in 2023. Richard’s approval rate is lower compared to CEOs at similar sized companies, putting Richard in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in San Francisco. Richard Dickson’s employees rank Gap Inc. in the Top 25% for Environment, in the Top 50% for Office Culture, and in the Bottom 45% for Manager. Dickson is generally unpopular with Gap Inc. employees, but ranks especially low with employees in the Engineering department, and by employees with 6 to 10 Years experience and employees with the company for 5 to 10 Years. However, employees in the IT department have a slightly more favorable view of the CEO. When compared to Gap Inc.’s competitors, Richard Dickson ranks below Abercrombie & Fitch Company CEO Fran Horowitz.

Gap Inc. Leadership

The Gap Inc. Executive Team is rated a “C” and led by CEO Richard Dickson, President and CEO, Gap Brand Mark Breitbard, and President and CEO, Old Navy Nancy Green

  • Richard Dickson  CEO / President

    Richard Dickson CEO / President

    Richard Dickson is President and Chief Executive Officer of Gap Inc., leading its $15 billion business and a global team... read more

  • Mark Breitbard President and CEO, Gap Brand

    Mark Breitbard leads Gap, one of the world’s most iconic apparel brands and the authority on American casual style. In... read more

  • Nancy Green President and CEO, Old Navy

    Nancy Green is the head of Old Navy, the leading value apparel brand that delivers the democracy of style through its... read more

  • Julie Gruber Chief Legal and Compliance Officer and Corporate Secretary

    As Executive Vice President and Chief Legal Officer, Julie leads the Legal, Compliance, Loss Prevention and Global... read more

  • Sally Gilligan Chief Growth Transformation Officer

    Sally Gilligan is the Chief Growth Transformation Officer for Gap Inc. leading the long-term strategic direction of Gap... read more

  • John Strain Chief Digital and Technology Officer

    As Head of e-Commerce and Technology for Gap Inc., John Strain has responsibilities for Technology, Product Management,... read more

  • Asheesh Saksena Chief Growth Officer

    Asheesh Saksena is the Chief Growth Officer of Gap Inc., leading the company’s strategic agenda, as well as growth... read more

  • Mary Beth Laughton President and CEO, Athleta

    Mary Beth Laughton is the head of Athleta, a certified B Corporation and premium fitness and lifestyle brand that... read more

  • Sandra Stangl President and CEO, Banana Republic

    Sandra Stangl is the head of Banana Republic, a global brand that offers affordable luxury by using the finest materials... read more

Gap Inc. Salaries

How much does Gap Inc. pay?

How much do people at Gap Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Gap Inc. is $148,098, or $71 per hour, while the estimated median salary is $153,882, or $73 per hour.

At Gap Inc., the highest paid job is a Director of Sales at $263,502 annually and the lowest is a Sales Rep at $37,000 annually. Average Gap Inc. salaries by department include: Engineering at $161,142, Finance at $115,998, Customer Support at $109,853, and Product at $187,010. Half of Gap Inc. salaries are above $153,882.

296 employees at Gap Inc. rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 887 ratings) while 281 employees at Gap Inc. rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 296 ratings).

Salaries contributed from Gap Inc. employees include job titles like DevOps, Director of Product, Senior Product Manager, and Graphic Designer. Comparably data has a total of 11 salary records from Gap Inc. employees.

Last updated months ago.

1st Percentile
$75k
$75k1st Percentile
17th Percentile
$114k
$114k17th Percentile
33rd Percentile
$149k
$149k33rd Percentile
50th Percentile
$207k
$207k50th Percentile
67th Percentile
$245k
$245k67th Percentile
83rd Percentile
$309k
$309k83rd Percentile
100th Percentile
$313k
$313k100th Percentile
$148,098*
Average Compensation
$153,882*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Gap Inc. Salaries by City

Gap Inc. Salaries by Department

Explore Gap Inc. Salaries

Diversity & Inclusion at Gap Inc.

Diverse employees at Gap Inc. score the company 61/100 across various culture categories, placing Gap Inc. in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Gap Inc. across various culture dimensions.

Being an inclusive company isn't optional. For us, striving for equality is just as much of a business imperative today as it was 50 years ago when we started out.,,Nearly 75% of Gap Inc. employees are women including 65% of store managers and 60% of our leadership team. About 91% of our current female executives were promoted from within or re-hired into the VP+ level.,,We are inclusive, by design. Intentionally. Specifically. With purpose.,,Our Equality & Belonging Network Groups were created by employees to ensure that we build a work force that reflects our customer base and the communities where we do business, and develop a company culture and network that embraces differences and individuality.,,Color Proud Council is a cross-brand, employee-led council that brings diversity to the bottom line through improving product education and pipelines and talent acquisition and retention practices. They focuses on all areas of diversity including (but not limited to) gender, race, ethnicity, body type, sexual orientation, age, religion, and ability.,,Our Business Resource Groups include: AANG (African American Networking Group), ASIA (Asians Supporting Inclusion and Awareness), GEAR (Gay Employees and Resources), HOLA (Honoring our Latino Ancestry), and WIL (Women in Leadership). ,,We're an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disabilities, military status or any other basis prohibited by law. Every employee is responsible for helping prevent discrimination and harassment in the workplace.,

Ranked Culture the Highest

Women 84/100
Department - Operations
Men 86/100
Tenure - Less Than 1 Year
Diverse Employees 75/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 39/100
Tenure - 1 to 2 Years
Men 47/100
Tenure - 2 to 5 Years
Diverse Employees 34/100
Tenure - 2 to 5 Years

Gap Inc. Perks & Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* *For eligible employees More about the benefits we offer: https://www.gapinc.com/en-us/careers/gap-inc-benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Gap Inc. PTO

Gap Inc. PTO and Vacation policy typically gives 20-30 days off a year with 86% of employees expected to be work free while out of office. Paid Time Off is Gap Inc. 3rd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Gap Inc. benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time40%
Vacation Policy20%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes14%
No86%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo31%
$1000 -$1500/mo25%
$500 -$1000/mo13%
Less than $500/mo31%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Gap Inc. Careers

Gap Inc. Jobs

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H1B Visa

In 2019, Gap Inc. applied for 145 H1B visas. Of the work permits applied for, 85% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Gap Inc. unveil that one approved work permit application was withdrawn before the employee’s start date, and 18 were withdrawn by Gap Inc. after the employee’s start date.

Work Permit Application Outcome

Gap Inc. has a total of 135000 employees

145
Total Applied
  • 85% Granted (123 out of 145)
  • 2% Denied (3 out of 145)
  • <1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 145)
  • 12% Certified-Withdrawn Application was approved but later withdrawn by employer (18 out of 145)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Gap Inc. Know You Want To Work There

Overview of Candidates Interested in Gap Inc. on Comparably

Candidates By Department

All Industries
29%
Sales
20%
Product
18%
Marketing
7%
Finance
5%
Other
21%

Candidates By Location

San Francisco
51%
Los Angeles
6%
Atlanta
4%
San Jose
4%
Akron
2%
Other
33%

Gap Inc. Internship Program

We know that exploration is essential to defining your true self and finding a career path you love. At Gap Inc. there are many opportunities as a student, recent grad or early career candidate to gain experience. From our 2-week Learning Experience Program focused on giving students a look into the business to our Rotational Management Program providing students a months long immersions into key product functions, or our IM Ready Program that provides an early-career opportunity in Inventory Management, we have a variety of opportunities.

How difficult is it to get an internship at Gap Inc.?

Sales
Very Difficult0%
Somewhat Difficult33%
Not Difficult0%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Gap Inc.

What is Gap Inc. address?

Gap Inc. location is at 2 Folsom St

Who is the CEO of Gap Inc.?

Gap Inc. CEO is Richard Dickson, their score by employees is 66

What is Gap Inc. eNPS?

The eNPS for Gap Inc. is -8

What is Gap Inc. revenue?

Gap Inc. revenue is $16B

What is the salary for Senior QA in Gap Inc.?

Senior QA average salary in the US is 131k

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