H&R Block – Communicating with employees during off peak season

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Communicating with employees during off peak season

What are some of the best things about your team?

When they show up to work on time

Why do you feel undervalued and what would make you feel better about your compensation?

We need to have additional benefits available to franchise office managers who work greatly reduced hours in the off season.

What do you like best about your company?

The clients.

What needs to change to make the company culture better?

Faster pace and more flexibility with the clients

What's going wrong and how can it be improved?

Management needs to be more positive and personable.

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